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Symbiosis International Education Centre 2007 Post Graduate Diploma Business Administration Business Communication - Question Paper

Thursday, 31 January 2013 06:20Web
c) Preparing minutes of the meeting
d) Making sure that all items to be explained in the meeting are listed
Ans. A
5. The official record of the proceedings and decision of the meeting is called _________.
Review;Summary;Minutes;Agenda
Ans. Minutes
6. There is no perfect communication free of all barriers.
a) actual
b) false
Ans. A
7. select the accurate ans.
"Defensiveness" means :-
a) Receiver's hurried interpretations about communication
b) Receiver trying to justify himself
c) Receiver is indifferent to the speaker
d) Receiver not willing to learn from the communicator
Ans. B
8. Informal meetings require an agenda to be made compulsorily.
a) actual
b) false
Ans. B
9. Human body reacts to stress in 2 stages.
a) actual
b) false
Ans. A
10 Horizontal communication is also called as ___________ communication
Grapevine;Formal;Lateral;Informal
Ans. Lateral
11. select the accurate ans.
What is meant by " Social context"?
a) It is the way in which time influences interaction
b) It refers to the way in which the nature of relationship ranging from communication,
as well as who is current
c) It refers to the way the environment affects communication
d) It refers to the ethnic or national background of sender/receiver that affects
communication
Ans. B
12. The largest single cost in most businesses is _______________.
People;Assets;Premises;Infrastructure
Ans. People
13. select the accurate ans.
Contingency planning is :-
a) Setting time for communicating vision
b) Setting aside a time to think and come up with a potential issue
c) Explaining the vision of the company
d) Discussing the mission statement
Ans. B
14. select the accurate ans.
What is " Content message"?
a) info about topic under discussion
b) Signals indicating how sender and receiver feel about every other
c) Act of communicating messages
d) Frame of mind
Ans. A
15. select all that apply
Perspective is :-
a)____ The ability to see the future in a big way
b)____ The ability to see the current moment and immediate events against the background of a larger reference
c)____ The angle through which a person sees the circumstances
d)____ The ability to see the past in a clear way



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