Symbiosis International Education Centre 2007 Post Graduate Diploma Business Administration Business Communication - Question Paper

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Discussions with fellow workers
Multiple option Multiple ans
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The 6 P's to guide a meeting are :-
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Purpose and participants , Preparation and procedure , Performance and post mortem
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Purpose and participants , Preparation and procedure , Performance and post mortem
Multiple option Multiple ans
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Holding your head high would be sign of :-
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Honour , Confidence
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Honour , Confidence
Multiple option Multiple ans
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Reference means :-
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It refers to the number and date of a previous letter received , It refers to the number and date of a previous letter sent
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It refers to the number and date of a previous letter received , It refers to the number and date of a previous letter sent
choose The Blank
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________ acts as barrier to listening.
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Emotions
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Emotions
Multiple option Multiple ans
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Argument means :-
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Forcing your view point on others , Forceful attempt to change other's point of view
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Forcing your view point on others , Forceful attempt to change other's point of view
choose The Blank
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Memorandums are ________ letters.
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Internal
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Internal
True/False
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It is necessary to have subject for a letter.
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True
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False
choose The Blank
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________ meetings will include discussion with fellow workers.
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Informal
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Informal
choose The Blank
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The best way in a positive relationship is to admit when you are ________.
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Wrong
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Wrong
choose The Blank
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________ are the building blocks for success.
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Goals
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Goals
True/False
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The shortcomings of oral communication has paved the way for use of written communication.
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True
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True
Multiple option Single ans
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Communication is a :-
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Continuous process
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Continuous process
True/False
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Lateral communication is ranging from co-workers.
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True
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True
Multiple option Single ans
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To build a positive reputation among people, 1 has to take care of :-
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Relationships
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Relationships
Multiple option Single ans
ques.
It is the most convenient channel used by companies to increase sales revenue, reducing cost of selling and promote customer satisfaction :-

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