Symbiosis International Education Centre 2007 Post Graduate Diploma Business Administration Business Communication - Question Paper

a) actual
b) false
Ans. A
25. The barrier to communication is called________.
Ans. Noise
26. select the accurate ans.
Mechanical barriers are due to :-
Ans. Disturbances in devices used for communication
27. select the accurate ans.
Instant Messaging (IM) is :-
Ans. The real time communication that takes place among users who are logged on to the
computer at the identical time
28. select all that apply.
Horizontal communication serves the subsequent purposes :-
Ans. Task coordination , issue solving , Conflict resolution
29. select all that apply.
What is staff report?
Ans. It is a popular form of report , It differs from others in its organization of its contents
, It arranges content in a fixed plan
30. ________ listener does not listen carefully but indicates that he is listening.
Ans. Fake
31. Intimate distance is rarely improper in business dealings.
a) actual
b) false
Ans. A
32. ________ listener decides in advance that the subject is difficult to understand.
Ans. Prejudiced
33. ________ meetings will include discussion with fellow workers.
Ans. Informal
34. Match the following:
ques. ans
1. Fear of risk 1. reason of stress
2. Stress 2. Positive and negative
3. Strain 3. Continuous stress
4. Conviction 4. Strong beliefs
35. select the accurate ans.
It is a statement which defines an opinion :-
Ans. Report
36. select all that apply
The vision should be based on :-
Ans. Talents and dreams , Hopes and passion
37. select all that apply.
Mechanical barriers in communication includes :-
Ans. Bad telephone connection , Whistling loudspeakers
38. Lack of ________ causes stagnation and inertia.
Ans. Flexibility
39. select the accurate ans.
Written communication is a
Ans. Non-Direct Communication
40. select the accurate ans.
What is meant by vision?
Ans. It means that the future must be seen and communicated to the team
41. select the accurate ans.
Steps for writing for formal meetings are :-
Ans. Agenda, meeting, minutes, follow up
42. select all that apply.
What is post script?
Ans. It comes from Latin word post scriptum , It means whatever has been written

Earning:   Approval pending.