Symbiosis International Education Centre 2007 Post Graduate Diploma Business Administration Business Communication - Question Paper

a)True
b)false
Ans. A
28. The abilities that allow a person to develop good relationships can be learnt.
a)True
b)false
Ans. A
29. Memorandums are usually initiated by the author rather than signed.
a)True
b)false
Ans. A
30. select the accurate ans.
What is meant by " Social context"?
a) It is the way in which time influences interaction
b) It refers to the way in which the nature of relationship ranging from
communication, as well as who is current
c) It refers to the way the environment affects communication
d) It refers to the ethnic or national background of sender/receiver that affects
communication
Ans. B
31. Grapevine draws the employees of an organisation near to every other, thus keeping
the organisation intact as a social entity.
a)True
b)false
Ans. A
32.__________is the index of heart.
Ans. Face
33. select all that apply.
Visual aids are :-
a)____Film slides
b)____Books
c)____Pictures
d)____Diagrams
Ans. A,c,d
34. select all that apply.
As per Newman and Summer Communication is the Exchange of :-
a)____Facts
b)____Opinion
c)____Relation
d)____Emotions
Ans. A,b,d
35. Beginnings of uninvited proposals should be good as to interest the receiver.
a)True
b)false
Ans. A
36. Rivalry is 1 of the major reasons that discourage horizontal communication
a)True
b)false
Ans. A
37. Vision is inborn.
a)True
b)false
Ans.
38. The scope of vision depends upon how high you have risen in management structure.
a)True
b)false
Ans. A
39. select all that apply.
Inside address contains :-
a) ____Name, address, telephone number of the receiver of the letter
b) ____Name, address, telephone number no of the sender of the letter
c) ____The subject of the letter
d) ____The address which is put on the envelope
Ans. A,d
40._________ acts as barrier to listening
Ans. Emotions.
41. select the accurate ans.
Motivation is :
a) Giving instructions
b) Training
c) Encouraging
d) A medium
Ans. C
42. The secretary and chairman work together to prepare the minutes of the meeting.
a)True
b)false
Ans. B
43.________ listener does not listen carefully but indicates that he is listening
Ans. Fake

Earning:   Approval pending.