Symbiosis International Education Centre 2007 Post Graduate Diploma Business Administration Business Communication - Question Paper

persons." It is quoted by :
a) Peter Little
b) Harold Janes
c) Newman and Summer
d) Belson and Gilson
Ans. C
17. Tele sales is generating and qualifying new leads for closure by a different sales channel.
a)True
b)false
Ans. B
18. _____________is a list of topics to be covered in a meeting.
Summary;Agenda;Review;Minutes
Ans. Agenda
19. select the accurate ans.
The most visible part of face to face communication is :-
a) Attitude
b) Body language
c) Handshake
d) Movement of eyes
Ans. B
20. select all that apply.
Treat everyone as important and :-
a) ____ Estimate them
b) ____ Do not underestimate them
c) ____ Understand them
d) ____ Complain about them
Ans. B,c
21. Horizontal communication is ranging from superiors and subordinates.
a)True
b)false
Ans. B
22. select all that apply.
What is post script?
a)____ It comes from Latin word post scriptum
b)____ It is written beneath the complimentary close
c)____ It means whatever has been written afterwards
d)____ It means whatever has been written afterwards
Ans.
23. select the accurate ans.
What is effective communication?
a) It involves message to be transmitted through a channel more inexpensively
than the alternate chaanels
b) It involves the most right sending and receiving of information, full
comprehension of message and the improper action taken upon completion of
info exchange
c) It attempts to minimise time in the total info exchange
d) It attempts to minimise time and cost in the total info exchange effort
Ans. B
24. ______________meetings will include discussion with fellow workers.
Informal;Structured;Conference;Formal
Ans. Informal
25. select the accurate ans.
The maximum content on the slide should be limited to :-
a) 20 words
b) 25 words
c) 30 words
d) 35 words
Ans. B
26. Vision has nothing to do with prediction but every thing to do with hope.
a)True
b)false
Ans. A
27. Match the subsequent
1. Goals (5) 1. Output
2. Activity (1) 2. Achievement
3. Purpose statement (3) 3. Goal setting
4. Long-term goals (4) 4. Achieves lifelong goals

Earning:   Approval pending.