Symbiosis International Education Centre 2007 Post Graduate Diploma Business Administration Principle of Practices Management, PPM_5 - Question Paper

Cost It signifies increased employees turnover

Benefit Differentiating ranging from positive and destructive emotions

Multiple option Multiple ans
ques. Name the leading ad agencies in India that have a separate event part.
accurate ans Vigennet , Ogilvy , Mathers

True/False
ques. Henry Fayol was born in England.
accurate ans False

Multiple option Single ans
ques. The service sector is the most diverse sector in the economy and 1 of the oldest professions current today are
accurate ans Indian administrative services

True/False
ques. Insider trading problem is an important aspect of corporate governance.
accurate ans True

True/False
ques. Economic consideration do not affect the option of span.
accurate ans False

True/False
ques. Span of management is normally related to organization structure.
accurate ans True

choose The Blank
ques. ________ activities include co-ordination and control.
accurate ans Managerial

Multiple option Single ans
ques. Who emphasized that king, as a head of the state has to be virtuous and self disciplined
accurate ans Sukrayacharya

Multiple option Single ans
ques. "The structure of consumer demand in India is like an iceberg". What is the rationale behind this statement?
accurate ans we see only parts of ready potential on the surface

True/False
ques. Samartha Ramdas contributed to the conception of administration and management
accurate ans True

True/False
ques. Taj Mahal are residing symbols of 'creation and outcome of management practices'.
accurate ans True

Multiple option Single ans
ques. How many central ideas are associated with consequentialism?
accurate ans Two

choose The Blank
ques. Control, like other elements of management process has to be ________ and not an emergency operation
accurate ans continuous

choose The Blank
ques. ________ thinks that all knowledge is not subjective and he is self-conceit to possess it.
accurate ans Knowledge worker

True/False
ques. Delegation has basically 5 degrees - zero, low, moderate, high and 5th degree.
accurate ans True

choose The Blank
ques. Business ethics can be described as the study of what is________for the business.
accurate ans good and right

Match The subsequent
Question Correct ans

Unit of command This means that employees should receive orders from 1 superior only

Scalar chain Chain of superiors from the highest to the least ranks

Equity
Loyalty, devotion on the part of managers should be there when dealing with subordinates

Esprit De Corps In union there is strength'

Multiple option Single ans
ques. Which ethical concept argues/emphasizes that all mature persons have adequate capacity to cause and that ethical rules can be desired from such reasons?
accurate ans Deontological Ethics

Multiple option Single ans
ques. What is the challenge insurance will face like any other service sector?
accurate ans Branding

Multiple option Multiple ans
ques. The steps included in the process of MBO are
accurate ans Preliminary setting of goals at the top , Clarification of organisational goals , Recycling of objectives

Multiple option Single ans
ques. What require a high level of optimism and persistence despite rejection
accurate ans Self-Motivation

Multiple option Multiple ans
ques. In the complex new liberalized economy business families face common issues such as
accurate ans Unproductive labour , Falling share value , Transnational attach

choose The Blank
ques. Henry Fayol obtains ________ and responsibility to be related, with the latter arising from the former.
accurate ans Authority

choose The Blank
ques. Planning depends on authenticity and ________ of info.
accurate ans Reliability

Multiple option Single ans
ques. The code of conduct for a profession should be
accurate ans Enforceable

True/False
ques. Management is promotional
accurate ans False

choose The Blank
ques. Scientists claim that there is a genetic component as well as ________ component.
accurate ans an additional

True/False
ques. One of the environmental factors that influences management is labour
accurate ans True

Multiple option Multiple ans
ques. The key management processes in the learning organizations would be
accurate ans competitor analysis , performance measurement , capability planning

Multiple option Multiple ans
ques. The experts who dealt in Behavioral Sciences are :
accurate ans Max Weber , Vilfredo Pareto , Elton Mayo

Multiple option Multiple ans
ques. Every person has various ways and means of performing art, similarly, every individual has various styles of management and these are categorized as
accurate ans Democratic , Autocratic , Beaurocratic

True/False
ques. Management exists only at the top levels of the organization.
accurate ans False

Multiple option Multiple ans
ques. The products that are grouped under strategic business units share common factors, like
accurate ans underlying technology , the market , the skill

Multiple option Multiple ans
ques. The various A's of the service sector are
accurate ans affordability , awareness , availability

True/False
ques. Procedures establish a useful method of doing work and thus it can eliminate friction ranging from departments.
accurate ans True

Multiple option Single ans
ques. Who is the dad of Intelligence Quotient ?
accurate ans Alfred Bennet

True/False
ques. Anybody can become a manager
accurate ans True

Multiple option Multiple ans
ques. Multiple option Multiple Response
accurate ans Loyalty , Devotion

Multiple option Single ans
ques. Name the factor that affects the degree of decentralization.
accurate ans Control

Multiple option Single ans
ques. One of the major challenges faced by retail business in India is essentially
accurate ans The Cultural Aspect

choose The Blank
ques. International ________ is an integral part of many successful consultancies.
accurate ans Exposure

True/False
ques. Management has been described as the creation and direction of the internal environment in an enterprise
accurate ans False

choose The Blank
ques. A mental condition of a egoistic man where his demands are never fulfilled is also referred to as ________.
accurate ans Restless equilibrium

True/False
ques. Lower level managers need EQ most.
accurate ans False

Multiple option Multiple ans
ques. Like any other service sector, insurance will also face challenges such as
accurate ans Branding , Controlling , Directing

True/False
ques. Management consultants do not assist implementation.
accurate ans False

True/False
ques. The larger the organisation, the more easier is the control process with respect to overall outcomes.
accurate ans False

Multiple option Single ans
ques. Vipassana is a pali word meaning 'Insight' which means
accurate ans Seeing things as they really are

choose The Blank
ques. As Koonfz comments, ________ is deciding in advance what to do, how to do it and who is to do it.
accurate ans Planning

Match The subsequent
Question Correct ans

Organization as a structure of authority
This is created out of responsibility and accountability structure

Organization as an establishment This is regarded as the physical aspect of an enterprise

Organization as a corporate citizen This is regarded as the social aspect of an organization

Organization as a relationship This is more related with the formal and informal relationships

Multiple option Single ans
ques. What does control maintain ranging from output and effort ?
accurate ans Equilibrium

True/False
ques. One of the oldest technique of checking performance is the personal observation.
accurate ans True

Multiple option Single ans
ques. What does an SBU do to unrelated products and businesses?
accurate ans It separates them

Multiple option Multiple ans
ques. Name the different characteristics of science
accurate ans organized knowledge , reason and effect relationship , predictive power

Multiple option Single ans
ques. Planning is mainly concerned with looking ahead in the future, what is it that provides the necessary raw material for accurate planning ?
accurate ans Forecasting

True/False
ques. Poverty is an asset of the insurance sector.
accurate ans False

True/False
ques. Service sector in India dominates half of our national income.
accurate ans True

choose The Blank
ques. ________ is the cause for the rising importance of empathy for business leaders.
accurate ans Globalisation

Multiple option Multiple ans
ques. Under the types of motivation, employees are various individually yet, they all want the subsequent things from the job.
accurate ans Job security , Congenial associates , Fair wages

Multiple option Single ans
ques. Which is the 2nd factor of the 7S model?
accurate ans Structure

True/False
ques. Correction of deviations is the point at which control can be seen as a part of the whole system of management and can be related to other managerial functions.
accurate ans True

True/False
ques. Insurance never faces the challenges of branding, packaging and revenue model.
accurate ans False

choose The Blank
ques. The Indian consumer was shying away from larger formal stores and supermarket chains because of low/lack of________.
accurate ans per capita income

Multiple option Single ans
ques. What is the set-up of an organization?
accurate ans Relationships

choose The Blank
ques. ________ learning requires skills for sharing info and knowledge, particularly implicit knowledge, assumptions and benefits that are traditionally below the surface.
accurate ans Collective

choose The Blank
ques. ________ is the element of effective control where benefits derived should be more than the cost incurred from the control system
accurate ans Economic

Multiple option Single ans
ques. The important point to be noted under the definition of learning organizations is
accurate ans Development of collective as well as individual learning

True/False
ques. Human thoughts are classified under Tamas Rajas and Hettwa
accurate ans False

Match The subsequent
Question Correct ans

Obligation of confidentiality and loyalty to the organization
People who hold this principle obtain no difference ranging from a whistle blower and traitor

Ethical Subjectivism Right or wrong depends on Ethical Principles

Respect for human dignity Ethical principle

Disclose what an employee thinks to be wrongdoing Whistle blowing

choose The Blank
ques. Unethical acts are a outcome of________.
accurate ans Unawareness and insensitivity to problems

Multiple option Single ans
ques. Which type of approach did Fayol contributed to the management literature?
accurate ans Functional

Multiple option Single ans
ques. David McClelland identified 3 motives which compare with Maslow's higher ranking motives; please name the missing motive. 1. Affiliation - Social, 2. Power-Esteem 3. Achievement -
accurate ans Self-actualisation

Multiple option Multiple ans
ques. Characteristics of formal organization are :
accurate ans Arbitrary structure , Predetermined objectives and policies , Well described rules and regulations

Multiple option Single ans
ques. Planning is based on future conditions which are dynamic, hence it is stated to be
accurate ans Flexible

choose The Blank
ques. One of the merits of ________ is that it recognizes importance of different individual needs and motivation, and yields a contingency model.
accurate ans Vroom's theory

Multiple option Single ans
ques. Planning is imperative in which kind of environment
accurate ans Uncertain

Multiple option Single ans
ques. The service sector has expanded relentlessly in the past decades. Which of the subsequent events gave it pre-eminence?
accurate ans explosion of info technology

Multiple option Multiple ans
ques. The various factors that affect morale are
accurate ans supervision received , nature of work , employees occupational level

Multiple option Multiple ans
ques. Disadvantages of SBUs are
accurate ans Dysfunctional competition among divisions , Over-emphasis on short term performance , Distortion of info

Multiple option Single ans
ques. State the barriers to delegation of authority?
accurate ans Over-confidence

choose The Blank
ques. Modern Indian thought on management has its root in the ancient Indian Philosophy of ________.
accurate ans Vedanta

Multiple option Single ans
ques. Indians like to be served
accurate ans preferably by the identical salesman every time

Multiple option Single ans
ques. Decision-making is what kind of process ?
accurate ans Intellectual

Multiple option Multiple ans
ques. The various components of EQ would be
accurate ans Self-awareness , Emotional management , empathy

Multiple option Multiple ans
ques. The meaning and purpose of control is
accurate ans knowing that the work has been done or being done , knowing immediately of any delays, hold ups , knowing exactly what work is to be done

True/False
ques. All consumers in India are looking for price alone.
accurate ans False

Multiple option Single ans
ques. A vision statement should have which choice among the subsequent components.
accurate ans Precise and objective

choose The Blank
ques. The noteworthy in Owen's contribution to management philosophy is the ________ element in management.
accurate ans Human

Multiple option Multiple ans
ques. Name the tactics used in the intensity of rivalry amongst existing competitors.
accurate ans Price competition , Advertising battles , Product introduction

Multiple option Multiple ans
ques. Communication barriers in the international environment are
accurate ans Loss by transmission , Loss by poor retention , Poor listening

choose The Blank
ques. ________is a tool for corporate governance.
accurate ans communication

Multiple option Multiple ans
ques. The main strategies adopted by business families for growth are
accurate ans Raising their capital , Appoint professional manager , Technology upgradation

Multiple option Multiple ans
ques. Components of planning would include
accurate ans objectives , budgets , procedures

True/False
ques. Important ingredients of the service industry are labour and knowledge.
accurate ans True

Multiple option Multiple ans
ques. Research into the avg. Indian buying habits have brought about the subsequent facts
accurate ans they prefer to pay in cash , they like to touch and feel the merchandise , they want attention to be provided to all members of their group

Multiple option Single ans
ques. Intelligence quotient is the measurement of one's ?
accurate ans Intelligence

True/False
ques. Control techniques affect the degree of decentralization.
accurate ans True

Multiple option Multiple ans
ques. Name the books on management written by Peter Drucker.
accurate ans Frontiers of Management , The practice of management , Management, tasks, responsibility

Multiple option Multiple ans
ques. Name the factors determining decentralization of authority.
accurate ans Size of the organization , Uniformity of policy , History of the enterprise

choose The Blank
ques. ________ are single use plans comprising relatively wide related activities and requiring complex trend of co-ordination.
accurate ans Programmes

Multiple option Single ans
ques. What is the authority for the SBU which is delegated to every person heading it, and can adapt quickly to any environmental change?
accurate ans Decision-making

choose The Blank
ques. The board should set up________committee to determine package for executive directors.
accurate ans remuneration

Multiple option Single ans
ques. Shareholders activism and shareholder democracy continue on to remain myths in India. What should be provided serious thought?
accurate ans postal ballot system

Multiple option Single ans
ques. One of the factors determining decentralization of authority is :
accurate ans Uniformity of policy

True/False
ques. Communication in industry is a phase both of organisation and moral building.
accurate ans True

Multiple option Single ans
ques. What is lacking in Indian business companies management ?
accurate ans Professionalism

Multiple option Multiple ans
ques. Few of the management principles provided by Henry Fayol are:
accurate ans Division of work , Discipline , Authority and responsibility

Multiple option Single ans
ques. The fundamental objective of corporate governance is essentially
accurate ans enhancement of long term shareholder value

Multiple option Single ans
ques. In which sector is management provided much importance?
accurate ans Corporate

Multiple option Single ans
ques. Corporatization of the service sector is essentially
accurate ans professionally managed services

True/False
ques. Learning organizations should be adaptive to their internal environment.
accurate ans False

Multiple option Single ans

Earning:   Approval pending.