Symbiosis International Education Centre 2007 Post Graduate Diploma Business Administration Principle of Practices Management, PPM_12 - Question Paper

Your ans setting standards of performance , measurement of performance , comparison of performance with standard of performance

Match The subsequent
ques. accurate ans Your ans

Co-ordination must be regarded As a continuous process Arises because of inter-dependence of different units.

Co-ordination with customers, suppliers, etc Is called external coordination Where the head coordinates activities of those beneath him

Vertical coordination exists in a department Where the head coordinates activities of those beneath him Is called external coordination

The need for co-ordination in an organization Arises because of inter-dependence of different units. As a continuous process

The oldest device for achieving co-ordination Is hierarchy or chain of command Is hierarchy or chain of command


Multiple option Single ans
ques. What kind of coordination takes place with customers, suppliers and government?
accurate ans External
Your ans External

Multiple option Multiple ans
ques. Morale as a term includes the subsequent
accurate ans group feeling , job satisfaction , courage, confidence, enthusiasm
Your ans group feeling , job satisfaction , courage, confidence, enthusiasm

Multiple option Multiple ans
ques. The different tools employed by the companies to improve and sustain employee morale
accurate ans building responsibility , rotation of jobs , job enrichment
Your ans building responsibility , rotation of jobs , job enrichment

True/False
ques. In the needs-satisfaction chain every step is the motivator.
accurate ans actual
Your ans actual

True/False
ques. Self-esteem is a social need.
accurate ans False
Your ans False

Match The subsequent
ques. accurate ans Your ans

What does entire organization revolve around? Communication Interaction.

Communication is a worthwhile what? Interaction. Communication

Communication is a fundamental requisite of what? Life Life

Noise, time, distance are which kind of barriers? Physical. Alienation

What does lack of communication lead to? Alienation Physical.


Multiple option Single ans
ques. What does decoding mean?
accurate ans Message interpretation
Your ans Message interpretation

Multiple option Single ans
ques. The service may or may not be tied to which kind of good?

Earning:   Approval pending.