Symbiosis International Education Centre 2008 M.B.A Human Resource Management Business Communication - Question Paper

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OBJECTIVES , options , COSTS INVOLVED
YOUR ans
OBJECTIVES , options , COSTS INVOLVED , TIME

MULTIPLE option MULTIPLE ans
ques.
ARGUMENT MEANS
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FORCING YOUR VIEW POINT ON OTHERS , FORCEFUL ATTEMPT TO change OTHER'S POINT OF VIEW
YOUR ans
FORCING YOUR VIEW POINT ON OTHERS , FORCEFUL ATTEMPT TO change OTHER'S POINT OF VIEW

TRUE/FALSE
ques.
WRITTEN COMMUNICATION IS A DIRECT COMMUNICATION.
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FALSE
YOUR ans
FALSE

MULTIPLE option SINGLE ans
ques.
MOST OF WHAT WE EXPERIENCE EMOTIONALLY IS A outcome OF THE WAY WE
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THINK
YOUR ans
REACT

MULTIPLE option MULTIPLE ans
ques.
INSIDE ADDRESS CONTAINS
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NAME,ADDRESS,TEL NO OF THE RECEIVER OF THE LETTER , THE ADDRESS WHICH IS PUT ON THE ENVELOPE
YOUR ans
NAME,ADDRESS,TEL NO OF THE RECEIVER OF THE LETTER

MULTIPLE option SINGLE ans
ques.
OBJECTIVES OF THE LETTER CAN BE KNOWN IN 1 GLANCE BY studying THE
accurate ans
SUBJECT
YOUR ans
SUBJECT

MULTIPLE option SINGLE ans
ques.
THIS CONSISTS OF THE NAME AND ADDRESS OF THE PERSON TO WHOM THE LETTER IS BEING SENT.
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INSIDE ADDRESS
YOUR ans
INSIDE ADDRESS

MULTIPLE option MULTIPLE ans
ques.
IN ORDER TO REALISE NEW THINGS 1 SHOULD
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BE WILLING TO DO NEW THINGS , LOOK FOR IDEAS , BE OBSERVANT
YOUR ans
BE WILLING TO DO NEW THINGS , LOOK FOR IDEAS , BE OBSERVANT

choose THE BLANK
ques.
________ OF THE LETTER CONSISTS OF MAIN MESSAGE.
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BODY
YOUR ans
BODY

MATCH THE subsequent
QUESTION
accurate ans
YOUR ans
MEMORANDUM
MEMO
MEMO
PROPOSALS
INVITED
INVITED
SUBJECT
OBJECTIVE OF LETTER
OBJECTIVE OF LETTER
SALUTATION
GREETING
GREETING
POST SCRIPT
POST SCRIPTUM
POST SCRIPTUM

choose THE BLANK
ques.
PHYSICAL MOVEMENT OF ARMS, LEGS ETC ARE KNOWN AS ________
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GESTURES
YOUR ans
GESTURES

TRUE/FALSE
ques.
TELESALES IS GENERATING AND QUALIFYING NEW LEADS FOR CLOSURE BY a different SALES CHANNEL.
accurate ans
FALSE
YOUR ans
FALSE

MATCH THE subsequent
QUESTION
accurate ans
YOUR ans
INWARD ADDRESS
RECEIVERS ADDRESS
RECEIVERS ADDRESS
HEAD ADDRESS
SENDERS ADDRESS
SENDERS ADDRESS
WRITTEN COMMUNICATION
NON- DIRECT COMMUNICATION
NON- DIRECT COMMUNICATION
BUSINESS LETTER
LEGAL EVIDENCE
LEGAL EVIDENCE
OUTWARD NUMBER
FURTHER REFERENCE

Earning:   Approval pending.