Osmania University (OU) 2006 M.B.A BUSINESS COMMUNICATIONS- No.206-CDE(PGRR) - Question Paper

FACULTY OF MANAGEMENT
MBA(Yearwise) II Year Examination,
August/September 2006
BUSINESS COMMUNICATIONS

Time:3 hours] Course No.206-CDE [Max. Marks: 100

Note: ans all ques..

Part – A (10 * two = 20 Marks)

1. Write short notes on the subsequent in not more than 50 words each:

a) Non-Verbal Symbols
b) Characteristics of Good Vs. Poor Listeners
c) Focus of Job Interviews
d) Discussion Techniques
e) Presentation Vs. Lecture
f) Win-Win Situation in Negotiations.
g) Coherence in Writing
h) Problem Definition
i) Resume written by a New Management Graduate
j) Basic and Subsidiary Parts of Report

Part – B ( five * 16 = 80 Marks)

2.a) explain how communication is the life-line of an organisation’s good health.

Or

b) ‘The foremost barrier to oral communication is poor listening’. explain the statement fully and bring out the factors that affect listening process.


3.a) elaborate principles of good interviewing? Classify and discuss them by the typical sequence of functions that occur within the interview.

Or

b) ‘The success of group meetings and discussions in committees depends on your picking up the verbal cues and clues’. what are on this statement and offer your suggestions for making oral communication persuasive and convincing.


4.a) Is negotiation basically meant for resolving conflicts? Or, does it have any other purposes in our personal or organizational lives? discuss.

Or

b) What according to you is a Presentation? List the characteristics of your audience you would like to consider, before giving your presentation.

5.a) elaborate the benefits of Written Analysis? What abilities are involved in the process of analysis?

Or

b) ‘Written analysis is an analytical and evaluative exercise’. explain the statement and comment on the importance of ability to sift through relevant info and data for analysis.


6.a) Mention the points you would like to keep before you if a few 1 asked you to write a Business Report and not an essay.

Or

b) Is it necessary to write an application letter(covering letter) with a CV? Why? What is the function of summary placed at the beginning of a CV? Offer a few guidelines to help in preparing a good CV.

Earning:   Approval pending.