Osmania University (OU) 2010 B.Com Fundamentals of information technology (fit) - Question Paper

ans any five ques. in not exceeding 20 lines each: (5x4=20marks)

1. Tele and Video Conferencing

2.Hardware and software with 4 examples

3. wild card characters

4.Spell check and format functions in MS Word

5. IT enabled services

6.Multimedia on web

7.Operating Systems

8. WWW and Internet


Section-B
ans the subsequent ques. in not exceeding four pages each: (5x10=50marks)
9. A)Explain the BPO,KPO and Call centres.
OR
B)Explain the LAN,WAN,MAN and their architecture.


10. A)Explain any 10 internal DOS commands.
OR
B)What is control panel? discuss the items under control panel.


11. A)What is mail merge? discuss the procedure of mail merge.
OR
B)What is MS excel?explain the features of MS excel?


12. A)what is MS Access? discuss the advantages of MS access?
OR
B)explain important features of Power point.


13) A)what is E Commerce? discuss the advantages of E Commerce.
OR
B)Explain the procedure for
a)trading stocks online.
b)Travel and tourism services online.

Earning:   Approval pending.