Jawaharlal Nehru Technological University Hyderabad 2007 M.C.A Computer Aplications ENGLISH LANGUAGE COMMUNICATION SKILLS - Question Paper

M.C.A. I-Semester Examinations, January/February-2007.
ENGLISH LANGUAGE COMMUNICATION SKILLS
Time: three hours Max. Marks: 60
ans any 5 ques.
All ques. carry equal marks
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1.a) elaborate the major objectives of communication? explain about the different channels of communication.
b) What type of communication networks would you recommend for an organization suffering from poor communication?
2.a) elaborate the main barriers to organizational communication?
b) elaborate the semantic barriers to effective communication that are normally accosted by non-native speakers of the English language?
3.a) What is meant by kinesics?
b) Write about the importance of body language through gestures in non-verbal communication.
4.a) What, according to you, are the Dos and Don’ts in facing an interview panel?
b) When are telephone interviews relevant? How to ensure their effectiveness?
5. A knowledge of Computer Science and info Technology has become imperative for effective communication in all organizations in the public and private sectors. Write short notes on how every of the subsequent systems functions as a means of communication. (a) Internet (b) E-mail (c) FAX (d) Telex.
6.a) Name the parts of a good business letter and draw a diagram indicating the position of every part in the letter.
b) Write a letter, on behalf of Rajendra Agencies to Tip Top Furnishers, Patna, asking for quotation of prices for their steel furniture for offices and homes. Enquire also about the concession and commission provided and about the mode of payment and credit facilities.
7.a) What factors are responsible for the low morale of the workers in an organization? How can their morale be kept high?
b) explain the importance of motivating the workers in a factory. How can they be motivated effectively?
Contd….2
Code No: R6-16/MCA -2-
8.a) Rewrite the sentence using the accurate Homophone from the provided options:
(i) The police arrived to obtain a (scene/seen) of horrifying destruction.
(ii) All of our customers will be contacted by (mail/male).
(iii) Chess is played on a similar (board/bored) to draughts
(iv) She gave him a long (stair/stare) but didn’t ans his ques.
(v) The barbecue was ruined by a downpour of (rain/reign/rein).
(vi) He’s a plumber (buy/by/bye) trade.
(vii) The recent opinion (pole/poll) provide the Democrats a clear lead.
(viii) He had an accident while he was driving a (higher/hier) car
(ix) It’ll be (some/sum) time before we go back to that awful place
(x) The dog trotted off to (berry/bury) its bone
b) Identify and change the voice of these phrases
(i) People are destroying the rain-forests very rapidly.
(ii) The plant was learned by the scientist.
(iii) We will send this report to the Ministry of Transport.
(iv) We expect good English
(v) I chased the cat out of the garden.
(vi) The Christmas lights were switched on by the pop star.
(vii) The patient was examined by the doctor.
(viii) The peon is closing the door.
c) Fill in the blanks with improper prepositions
(i) Is there a meeting this week? B: Yes, it’s ______ Thursday.
(ii) She phoned me at 5 o’clock ______ the morning.
(iii) I never drive _____ night these days. The lights dazzle me.
(iv) Your birthday is ____ May, isn’t it?
(v) The next meeting is ______ the 14th, isn’t it?
(vi) Winston Churchill died ______ 1965.
(vii) Are you free ______ New Year’s Eve? I’m having a party.
(viii) I always visit my mum for a few days _____ the summer.
(ix) Where were you last night? I phoned _____ ten o’clock.
(x) Do you want to play tennis tomorrow? I’m free ______ the afternoon.
d) The subsequent phrases are organizes in 4 groups of A, B, C, D. Rewrite the phrases by rearranging the groups in a logical sequence:
(i) Be trained to| of these| they can| make use
A B C D
(ii) Facilitate their use|various systems and
A B
|introduced to|devices have been
C D
(iii) Of words with|learn the|the teacher’s help|correct pronunciation.
A B C D
(iv) Developing countries|the developed|help the|countries should
A B C D
Contd….3
Code No: R6-16/MCA -3-
(v) Offer examples|one’s opinion|to support|one should
A B C D
(vi) Say what you|think when your|teachers ask you|be ready to
A B C D
(vii) Make as many|different endings|words as you|can by adding
A B C D
(viii) Renewable sources|are only three|of energy|there.
A B C D
(ix) discuss which of|in rural India
A B
|be more suitable for use|these devices would|
C D
(x) Wind power|will dictate|your teacher|a passage to you about|
A B C D
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Earning:   Approval pending.