Jawaharlal Nehru Technological University Hyderabad 2010-1st Sem M.B.A Banking & Insurance Code No: R9-11 -ester Regular s- MANAGEMENT AND ORGANIZATIONAL BEHAVIOUR - Question Paper

Code No: R9-11MBA
JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY HYDERABAD
MBA-I Semester Regular exams February -2010
MANAGEMENT AND ORGANIZATIONAL BEHAVIOUR
Time:3hours Max.Marks:60
ans any 5 ques.
All ques. carry equal marks
- - -
1. explain how barriers and breakdowns in communication can overcome in global
business environment comprised of various languages, culture and etiquette.
2. What is Herzberg’s two-factor approach to job satisfaction and dissatisfaction?
Why has this approach been criticized?
3.a) How does leadership differ from management?
b) Why are charismatic leaders sometimes dangerous?
4. What environmental factors influenced the development of these schools of
management theory: Scientific management, Classical organization theory,
Behavioral and management science?
5. define the 4 basic stages in the rational models of decision making and
issue solving.
6. What is informal organizational structure? Under what conditions would a matrix
structure be most suitable? elaborate its advantages and disadvantages?
7. What is perception? How does external and internal factor influence perception?
8.a) explain critically the Johari window model.
b) discuss behaviour modification and how it is useful in situation of OB.
****

Earning:   Approval pending.