Jawaharlal Nehru Technological University Hyderabad 2010-2nd Sem M.B.A -ester Supplementary s y/ust ORGANIZATIONAL BEHAVIOR - Question Paper

Code No: 12009
JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY HYDERABAD
MBA-II Semester Supplementary exams July/August 2010
ORGANIZATIONAL BEHAVIOR
Time: 3hours Max.Marks:60
ans any 5 ques.
All ques. carry equal Marks
- - -
1. What is QCC? Where it was coined first? How it facilitates the organization in
achieving quality in production?
2. Write short notes on:
a) reason of arousal
b) reason of intentions.
3. describe the heredity and environment. How do heredity and environment
influences the growth and development of an individual?
4. What is a group discussion making? explain the Delphi method of decision
making elaborate the advantages of it?
5. a) Why is it necessary for a leader to form cross functional teams in an organization?
b) elaborate your views regarding involving the experts from other organizations to
form teams in an organization?
6. a) What is the graphical relationship ranging from 'stress' and 'performance'?
b) elaborate the physiological, emotional and behavioral effects of stress?
7. a) elaborate the different kinds of negotiations?
b) elaborate the role mediations in the process of negotiation?
8. a) describe OD.
b) elaborate the main conditions necessary for the successful use of OD in an
organization?
*****
R05

Earning:   Approval pending.