Amrita Vishwa Vidyapeetham 2008 Post Graduate Diploma Business Management P.G.D.B.MPGM 200 - Question Paper

P.G.D.B.M. Business Management PGM 200 MAY 2008
Time : 3 hours Maximum : 100 marks
PART A — (5 × eight = 40 marks)
ans any 5 ques..
1. What are the principles of organisation?
2. What is bench marking?
3. What is total quality management?
4. Explain the various concepts of span of control.
5. Describe the different kinds of committees.
6. Distinguish ranging from line and staff authority.
7. Enumerate the various kinds of plan.
8. Define decision-making.
PART B — (4 × 15 = 60 marks)
ans any 4 ques..
9. Write short notes on :
(a) TQM
(b) BPO
(c) Core competence.
10. Describe the principles of delegation.
11. Explain the basic principles of a sound training programme for business personnel.
12. What is centralisation? elaborate its merits and demerits?
13. Explain different techniques of control.
14. How will you make planning an effective process?
15. What is a matrix organisation? explain its merits and demerits.

Earning:   Approval pending.