Ranchi University 2009 M.B.A Information Technology - Question Paper

Full marks: 70 Time : three Hours

The ques. are of equal value
ans any 5 ques.

Candidates are needed to provide their answers in their own word as far as practicable

1. elaborate the different resources an ERP has to optimize? How does intelligent resource planning help
this.

2. Why is integrated data model considered the heart of an ERP system? discuss

3. discuss linkage ranging from BPR, IT and ERP.

4. Whose responsibility is it to carry out ERP implementation? discuss.

5. How can an organization use ERP implementation to find competitive advantage? discuss.

6. Draw a diagram to define ERP marketing process including ERP sales cycle?

7. Write notes on (any two) :
(a) EDI (Electronic data interchange)
(b) Supply chain management
(c) CRM

Earning:   Approval pending.