The Institution of Engineers,India 2006 Diploma Electronics and Communication MANAGEMENT INFORMATION SYSTEMS - - Question Paper

 Code: DC-17        Subject: MANAGEMENT INFORMATION SYSTEMS

Time: 3 Hours                                                          June 2006                                            Max. Marks: 100

NOTE: There are 9 Questions in all.

      Question 1 is compulsory and carries 20 marks. Answer to Q. 1. must be written in the space provided for it in the answer book supplied and nowhere else.

      Out of the remaining EIGHT Questions answer any FIVE Questions. Each question carries 16 marks.

      Any required data not explicitly given, may be suitably assumed and stated.

Q.1      Choose the correct or best alternative in the following:

a.       Computer information systems are most successful in providing information for

                   (A)  control decisions.                          (B)  planning decisions.

(C)    strategic decisions.                       (D)  non-programmable decisions.

b.      Which of the following is part of the decision-making process?

                   (A)  Problem identification                   (B)  Alternative selection

(C)  Problem recognition                      (D)  All of the above

c.       The MIS structure with one main computer system is called a                           

                   (A) distributed MIS structure.              (B) Hierarchical MIS structure.

(C) Centralized MIS structure.             (D) Decentralized MIS structure.

d.      Which of the following is a component of an expert system.

                   (A) Explanation module                      

                   (B)  Knowledge base

(C) Natural language interface for the user

(D) All of the above

e.       In which way is a managerial information system superior to electronic data processing?

                   (A) it is batch oriented.                       

                   (B)  it is most cost effective.

(C) it provides summary reports without details.                                                               

(D)  it provides demand reports even when hot requested.

f.        Which of the following is considered to be an interface between the functional applications and the database?

                   (A)  Management Information Systems.

                   (B)  Data Base Management Systems.

(C)     Decision Support Systems.

(D)    Data Processing Systems.

g.       A characteristic of an MIS is

                   (A) user-oriented information              

                   (B) restrictions on the systems size to inhibit future growth.

                   (C) priority for data handling over the o/p of decision oriented information.                                              

                   (D) all of the above.

             h.  Management is linked to the information processor by

                  (A)  decisions.                                      (B)  data.

                   (C) both (A) and (B)                          (D)  neither (A) and (B)

             i.   The use of electronic computers to process data automatically is called                    

(A)   Electronic Data Interchange.         (B) Electronic Data Management.

(C) Electronic Data Processing.           (D) Electronic Data Transfer.

j.        An information system that provides strategic information tailored to the needs of executives and other decision makers is called

                   (A)  Executive support system.             (B)  Executive information system.

                   (C)  Executive expert system.           (D)  Executive collaboration system.

Answer any FIVE Questions out of EIGHT Questions.

Each question carries 16 marks.

  Q.2     a.   What is MIS? Why is information technology very important to MIS.                  (8)

             b.   Explain how re-engineering process is possible to apply in Management Information System.                                                                     (8)

  Q.3     a.   What is the primary purpose of an Enterprise Information System? How does an EIS work?                                                                      (10)

             b.   Explain customer relationship management in detail.                                            (6)

  Q.4     a.   MIS as a program is for making programmed decisions support your answer with suitable examples.                                                                  (10)

             b.   Difference between the following:-                                                                          

(i)                  Operation level and Strategy level.

(ii)                E-Commerce and Mobile commerce.                                     (3x2)

  Q.5     a.   What are the major differences among decision support systems, expert system and artificial intelligence system.                                                (10)

             b.  Explain the internal problems related to MIS maintenance.                                   (6)

  Q.6     a.    How do conventional application packages and ERP packages differ?                (8)

             b.   What are the advantages of Enterprise Resource planning?                                  (8)

  Q.7     a.   Write the strengths and weakness of SDLC                                                        (6)

             b.   Compare Joint Application Design (JAD) and Rapid Application Design (RAD).                (6)

c.       Explain the following:-

(i)                  Outsourcing

(ii)                Turnkey systems                                                                              (4)

  Q.8     a.   How is  DBMS very helpful in Management Information System? What is the objective of DBMS?                                                                       (8)

             b.   Write short notes on the following:-                                                                        

(i)                  Security.

(ii)                Intranet.

(iii)               Data mining.

(iv)              Prototyping                                                                            (4x2)

    Q.9   a.  What tools exist to support workgroup coordination and teamwork.                     (6)

b.  Discuss various implementation strategies for a newly developed MIS in

     your organization                                                                                                 (6)

c.   Why are standards important  in a DBMS.                                                          (4)