DOEACC Society 2006 DOEACC C Level CE6 - Software Quality Management( ) - Question Paper

CE6-R3: SOFTWARE QUALITY MANAGEMENT
NOTE:
Time: three Hours Total Marks: 100
1.
a) What do you understand by repeatable software development? Organizations assessed
at which level SEI CMM maturity achieve repeatable software development?
b) Schedule slippage is a very common form of risk that almost every project manager has
to encounter. discuss how would you manage the risk of schedule slippage as the
project manager of a medium-sized project.
c) Suppose an organization mentions in its job advertizement that it has been assessed at
level two of SEI CMM, what can you infer about the current quality practices at the
organization? What does this organization have to do to reach SEI CMM level 3?
d) describe what you understand by software reliability. How can it be measured?
e) Do you agree with the subsequent assertion: “A highly reliable software is necessarily a
good quality software.” discuss your ans.
f) List the various problems that a software quality assurance plan needs to address.
g) List 4 metrics that can be determined from an analysis of a program's source code
and would correlate well with the reliability of the delivered software.
(7x4)
2.
a) What do you understand by “total quality management”? How can it be achieved? Does ISO
9001 aim for TQM?
b) elaborate the important kinds of risks that a project might suffer from? How would you
identify the risks that a project is susceptible to during project the project planning stage?
c) discuss the various metrics that can be used to describe the defect-density of a program. How
can defect density be measured?
(6+6+6)
3.
a) discuss what do you understand by process improvement process? How is it achieved?
define 3 kinds of software process metric that may be collected as part of a
process improvement process. provide 1 example of every kind of metric.
b) What do you understand by a reliability growth model? How is reliability growth
modelling useful during software development?
c) describe a metric for measuring software complexity. How is this metric related to software
quality and testing effort?
(6+6+6)
CE6-R3 Page one of two January, 2006
1. ans ques. one and any 4 ques. from two to 7.
2. Parts of the identical ques. should be answered together and in the identical
sequence.
4.
a) Suggest 2 application domains where the SEI capability model is unlikely to be
appropriate. provide reasons why this is the case.
b) Identify a few metrics which can be used to determine the process quality.
c) In a software development organization who is responsible for creating improper
standards and practices? How are standards and practices enforced?
(6+6+6)
5.
a) explain the salient features of the organizational reporting structure of the SQA (software
quality assurance) group as recommended by ISO 9001 and SEI CMM. What is the
rationale behind having such reporting structure?
b) What do you understand by review effectiveness? How is it measured?
c) Suggest 2 specialized software tools which might be developed to support a process
improvement program in an organization. discuss how they can help process improvement.
(6+6+6)
6.
a) discuss why program inspections are an effective technique for discovering errors in a
program. What kinds of errors are unlikely to be discovered through inspections?
b) discuss the metrics that you would use to measure the subsequent factors of an object-oriented
program. Also explain how you would estimate these characteristics:
· design quality
· estimated number of faults
· maintainability
· estimated test effort
· estimated program development effort
(8+10)
7.
a) explain the relative merits of ISO 9001 certification and the SEI CMM-based quality
assessment for a software organization.
b) discuss 2 metrics for software maintenance. How can these help deliver good quality
software?
c) Briefly discuss the SPICE quality system. How does it compare with SEI CMM?
(6+6+6)
CE6-R3 Page two of two January, 2006

Earning:   Approval pending.