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Sikkim-Manipal University of Health Medical and Technological Sciences (SMUHMTS) 2007 M.B.A Finance BC - Business Communicaiton - Question Paper

Monday, 10 June 2013 05:50Web

a) Business letters b) Verbal
c) Personal letters d) None



Q: 19- “Communication” is an exchange of facts, ideas, opinions, and emotions by 2 or more persons. It is quoted by.

a) Newman & Summes b) Anderson
c) Bellows d) None

Q: 20- Successful people relive the value of

a) Money b) Time
c) Knowledge d) info

Q: 21- What are principle of effective communication.

a) Clarity of objective b) Selection of media
c) Feedback d) All

Q: 22- What is stated to be heart of business letter

a) Body of letter b) Heading of letter
c) Subject of letter d) Eveling of letter

Q: 23- Take case of ________ and hours will take cav of themselves.

a) Minutes b) Seconds
c) House d) Time

Q: 24- To complete work, 1 needs to start-

a) Early b) Timely
c) As soon as possible d) Timely

Q: 25- objective of the letter can be known in 1 glance by studying the

a) Body of letter b) Heading
c) Subject d) Both a and b

Q: 26- A slide should carry –

a) Important b) Unimportant
c) Widely d) Clearly

Q: 27- The most visible part of face-to-face communication is.

a) Body language b) Language
c) Gestures d) Positive

Q: 28- This is very important in the business world-

a) Handshake b) Appearance
c) Gesture d) Eye-contact

Q: 29- If the eye contact is brief or we take our eyes off the person soon, it shows

a) Nervousness & embarrassment b) Exasperation
c) Boredom or frustration d) None




Q: 30- A head bent low depending upon situation would mean-

a) Gesture of shame b0 Modesty, Politeness, diffidence
c) Both a and b d) Disapproval

Q:31 One of methods of building + ve relations with others are asking for

a) Advice b) Time
c) Favour d) Both a and b

Q: 32- Communication is a process of which kind

a) 1 way b) Two-way
c) In-reverrible d) All

Q: 33- Which statement applies to a “Message”?

a) The message received by the communication
b) The message sent by the communication



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