Sikkim-Manipal University of Health Medical and Technological Sciences (SMUHMTS) 2007 M.B.A Finance BC - Business Communicaiton - Question Paper

BUSINES COMMUNICATION

Q: 1- The most effective way of communication –

a) Written b) Verbal
c) Both of above d) None of the above

Q: 2- Barrios of written communication can be
a) Language b) Expressions
c) Verbal d) None of the above

Q: 3- Match the subsequent –

1- Written Communication a- Legal evidence
2- Business letter b- None direct communication
3- Outward number c- Receivers address
4- Inward address d- Sender address
5- Head address e- Further reference

Ans. 1-b, 2-a, 3-e, 4-c, 5-d.

Q: 4- What do you think is necessary to perform a specific job in desired manner.

a) Advice b) Administration
c) Management d) All of the above

Q: 5- The various types of listing are as-

a) Disseminative b) valuation
c) Emphatic d) All

Q: 6- When we crass our legs or fold our aims acears our chest while we talk, would indicate that.

a) Clarity off communication b) Taking rest
c) Starting d) None

Q: 7- The thought & feelings conveyed can be –

a) + Ve, -ve b- -Ve, indirect
c) + Ve, indirect d) + Ve, direct

Q: 8- Eye contact is very important in –

1- Face to face communication b) Verbal
c) Written d) Indirect

Q: 9- Rooms opted for meeting should be –

a) Well ventilated, quite adequate lighting
b) Spacisious
c) Any
d) Manager’s room

Q: 10- Before starting any activity it becomes necessary to stop & think about.

a) The objective b) The options
c) Cost involved d) All

Q: 11- Sometimes stress can be-

a) Positive promoter b) Motivator
c) – Ve promo tore d) Both a and b

Q: 12- In the alain stage. The body releases hormones, which reason.

a) Inceable heartbeat b) Increase perspiration
c) Slows digestion d) All

Q: 13- Elements of communication would induele

a) Channel b) Message
c) Sender d) All

Q: 14- What type of communication can be used as-

a) Written b) Verbal
c) Direct d) Indirect

Q: 15- Hearing disorder or illness etc fall in to the category of –

a) Physiological b) Physical
c) Mentally d) None

Q: 16- Different kinds of barriers that can come in the way of effective communication are.

a) Physical b) Cultural
c) Mechanical d) All

Q: 17- In a life spare of 72 years, how much the avg time is spent on working.

a) 1 5th b) 1 third
c) Half d) None

Q: 18- It is very useful in collecting dues from customers.

Earning:   Approval pending.