Sikkim-Manipal University of Health Medical and Technological Sciences (SMUHMTS) 2007-1st Sem M.B.A Business Administration ISTER HRM (SMU) - Question Paper

Unit – 2



1. The origin of ____ can be obtained whenever enlightened employees have tried over the years to improve the lot of workers
a) Marketing management
b) Financial Management
c) Human Resourse Management

2.___________ is a word used to define a number of modifications which took place in England ranging from 1760 and 1850
a) Green Revolution
b) Industrial Revolution
c) White Revolution
d) Operational Flood

3. The discovery of _______ as an important source of power, helped to increase the production many times
a) Steam
b) Vapor
c) Water
d) Springs

4. It consisted essentially in the development of machinery
a) Industrial Revolution Era
b) Scientific management era
c) Paternalistic era
d) Industrial Psychology

5. This era concentrated particularly on job design, selection and composition
a) Welfare
b) Scientific Management Era
c) Paternalistic era
d) Industrial Psychology era

6. He was the 1st recognize and emphasize the need for adopting a scientific approach to the task of managing an enterprise.
a) Henry Fayol
b) Robert Owen
c) Fredrick W Taylor
d) Robert Blake

7. The ideas of Taylor led to a separate discipline called__________
a) Electronic Engineering
b) Civil Engineering
c) Mechanical Engineering
d) Welfare Era

8. Which is NOT an important feature of the hardware Experiment?
a) A business organization is basically a social system
b) Management must learn to develop co-operative attitudes not rely merely on steams command
c) Participation becomes an important instrument in human relations movement
d) Group psychology is linked with employees satisfaction in business organization

9. pick the odd 1 out the different theories formulated in behavioral science era
a) Maslows Need Hierarchy theory
b) Herzberg 2 factor theory of motivation
c) Mergregors Theory X and Y
d) Sigmund Friends Personality theory

10. Match the subsequent
A) Maslows Need Hierarchy Theory a) Work is natural as play
B) Herzberg 2 factors Theory b) people shrink responsibility
C) Theory X c) achievement , Recognition
D) Theory Y d) Safety or security needs

I) A-a, B-b, C-c, D-d
II) A-a, B-c, C-d, D-a
III) A-d, B-c, C-b, D-a
IV) A-c, B-d, C-a, D-b

11. People gratify their physical needs firs when the need is satisfied they feel the urge for the next higher level need “ This is a feature of “

Earning:   Approval pending.