Sikkim-Manipal University of Health Medical and Technological Sciences (SMUHMTS) 2007-1st Sem M.B.A Business Administration ISTER MPOB (MANAGEMENT PROCESS ORGANIZATION BEHAVIOUR (SMU) - Question Pape

b)A manager depends on his responsibility.
c)An individual is a leader in the actual sense if he is accepted as a leader by the group.
d) Management is associated with the organized structure .
13.match the following:
A) he identifies group goals a) goal setter
B)He represent the organization b) actual representative
C)To Interpret c)creates confidence among followers
D)To guide and direct d) proper communication of instructions
i)Ab,Ba,Cd,Da ii)Aa,Bb,Cc,Dd
iii)Ad,Bc,Cb,Da iv)Ad,Ba,Cb,Dc
14.Which is NOT a theory of Leadership?
A) Trait theory b) Theory X
c)Behavioral d)Great Man Theory
15.______ theory seeks to determine personal characteristics of effective leaders.
A)Behavioral b) situational theory
c)Theory d)Great man theory
16.Which is NOT a characteristic feature of Trait Theory?
A)Good personality b) Intellectual Ability
c)Initiative d)Rigidity
17.match the following:
A)Self- confidence a)morale
B)Flexibility b)open mind
C)Fairness and Objectivity c)Honesty
D)Considerate d)co-opration
i)Ab,Ba,Cd,Da ii)Aa,Bb,Cc,Dd
iii)Ad,Bc,Cb,Da iv)Ad,Ba,Cb,Dc
18.Acording to this theory, a particular behavior of a leader provides grater satisfaction to the followers and so
A)Behavioral b) situational theory
c)Theory d)Great man theory
19.This theory is emphasizes that the entire action ranging from the group and the leader is the main factor which makes a leader successful
A)Behavioral b) situational theory
c)Theory d)Great man theory
20.which is not an implementation of the Great Man Theory of Leadership?
A)Leader have certain inborn leadership qualities. b) Inborn qualities are sufficient qualities
c)Ordinary people cannot become people d)Leadership qualities can be acquired
21.match the following:
A)Autocratic a) Free- rein
B) Participative b)Paternalistic
C)Laissez c)Task management
D)Democratic d)Democratic
i)Ab,Ba,Cd,Da ii)Ac,Bd,Ca,Db
iii)Ad,Bc,Cb,Da iv)Ad,Ba,Cb,Dc
22.match the following:
A)Strict a) negative influence
B)Benevolent b)effective human being
C)Manipulative c)decision making process
i)Aa,Bb,Cc, ii)Ca,Ba,Cb
iii)Ac,Ba,Cb iv)Ab,Bc,Ca
23.______ is 1 who consults and invites his subordinates to participate in the decision making
a)Autocratic leader b) Participative leader
c)Free- rein leader d)Paternalistic Leader
24.under this kind of leadership, the leader assumes that his function is fatherly.
a)Autocratic leader b) Participative leader
c)Free- rein leader d)Paternalistic Leader
UNIT 12
1._________is a discussion of a emotional issue with an employee so that he can cope with the issue in a mutch better way.
A)Counseling b) Motivation
c)Direction d)Mentoring
2.It is NOT a reason of counseling needs?
A)Conflict b)Stress
c)Training d)Frustration
3._______ arises when there is disagreement ranging from 2 or more individuals or groups and every individual or group tries to gain acceptance of its views or objectives over the other one
A)Conflict b)Stress
c)Training d)Frustration
4._____ is a condition of strain that has direct bearing on emotions, through processes and physical conditions of a person
Off-the- job stress
5.Some of the causes of ____ are financial problems, death in the family, martial problems, issues with the children and so on.
A)Off-the- job stress b) On-the- job stress
c) On -the- job training d) Off-the- job training
6.When the employee is repeatedly interfered or hind red that prevents him from achieving desired goal outcome in ____
A)Conflict b)Stress
c)Training d)Frustration
7. Which is NOT the function of Counseling?
A)Advice b) Clarified
c)Frustration d)Reassurance
8.match the following:
A) Advice a) employee’s basic self
B)Reassurance b)think in realistic manner
C)Clarified thinking c)courage and confidence
D)Reorientation d) guide towards desired courses of action
i)Ab,Ba,Cd,Da ii)Ac,Bd,Ca,Db
iii)Ad,Bc,Cb,Da iv)Ad,Ba,Cb,Dc
9._____ is the processing of skillfully listening to a person and the encouraging him to discuss his emotional prolems, understand them and determine courses of action.
A)Directive counseling b) Non- Directive counseling
c)Participative counseling d)Co-operative counseling
10.which is the next step after “Formulation of action plan” in the counseling process?
A)Initiating b)Exploration
c)Direction
UNIT 13 d)None
1. Mentoring is described as “ The use of an experienced individual to teach and train someone with less knowledge in a provided area.” This definition is provided by
a)Timotty Neweby & Ashlyn Heide b)B.H.Owens
c)J.J. Fetzpatrick d)Guion
2._________ is a supportise and Nurturing relationship ranging from an expert and novice
a)counseling b)Mentoring
c)Leadership d)Change
3.which is NOT an importance of Mentoring?
A)Model the protégé gains competence
b)Inspires and influences , the protégé gains humanistic values and creative ideas
c)Motivates and ideals, the protégé gains hands up skills and becomes and experts
d) The mentor may not be a trained counselor
4. match the following:
A) Initiation a)communication bridge
B)Progression b)build close ties
C)Assimilation c)fortnightly meetings
D)Integration d)facilities cultural transition
i)Ab,Ba,Cd,Da ii)Ac,Bd,Ca,Db
iii)Ad,Bc,Cb,Da iv)Ad,Ba,Cb,Dc
5.Pick the odd out 1 : The initiation phase consists of
a)profiling protégés and deciding on the match for effective behavior modeling
b)Providing counseling and moral support during times of stress.
c)Familiarizing protégés with corporate functions and smoother initiation.
d)avoidance of mentor- manager role conflict and forging closer ties with protégé
6.Mentoring may be 2 kinds formula, Mentoring and _______ mentoring
a)reinforcing b) Informal
c)Initiation d)Integration
7.under this system, a protégé or a group of protégés are placed under a mentor who is an expert in his field
a) Formal mentoring b) Progression
c)Assimilation d)Informal mentoring
8.Which mentoring ensure a style of work, even if the responsibilities are , with time , passed on from the patron to the protégé
a) Formal mentoring b) Progression
c)Assimilation d)Informal mentoring
UNIT 14
1. The environment of every business is influenced by 2 main factors : Internal factors and ______ factors
a)External b)Existing
c)Environmental d)End
2.which is NOT an internal factor of change ?
a)Managerial changes b)Economical changes
c)Operational changes d)Growth modifications
3.match the following:
A) social causes a) growth of the organization
B)Psychological causes b)inter personal relationship
C)Economic causes c)measure of equilibrium
D)Environmental causes d)economic security
i)Ab,Bc,Cd,Da ii)Ac,Bd,Ca,Db
iii)Ad,Bc,Cb,Da iv)Ad,Ba,Cb,Dc
4. IN every organization, the success of the undertaking depends largely on the ______ manager
a)Achievement b) Personality
c)Effectiveness d)Complexity
5.changing in management techniques are so wide and their consequences so far reaching that the modern age is known as the age of “______________”
a) White revolution b) Managerial revolution
c)lab our revolution d) Black revolution
6.match the subsequent :
A) Complexity in Decision Making a) effectiveness of management
B)Increase in the info system b) best solution
C)Insufficiency of Existing Organization Structure c)managerial revolution
i)Aa,Bb,Cc, ii)Ca,Ba,Cb
iii)Ac,Ba,Cb iv)Ab,Bc,Ca
7.which is NOT a method of reducing resistance to change?
A)security and guarantee to employees b) Unfreezing
c)Supply information d)Understanding and discussion
8. It refers to making individuals aware that the current behavior is inappropriate, irrelevant, inadequate and hence unsuitable to the changing demands of the current situation.
A) Refreezing b)Sympathy
c)Unfreezing d)Change
9.During this phase, the true change is implemented.
A)Refreezing b)Change
c)Sympathy d)Unfreezing
10.__________ occurs when individuals are forced to change either by rewards or by punishment.
A)Identification b) Internalization
c)Compliance d)Flexibility
11.________ occurs when individuals are forced to encounter a situation, that calls for a new behavior.
A)Identification b) Internalization
c)Compliance d)Flexibility
12._________ occurs when individuals recognize 1 among different models given in the environment that is most suitable to their personality.
A)Identification b) Internalization
c)Compliance d)Flexibility

Earning:   Approval pending.