Sikkim-Manipal University of Health Medical and Technological Sciences (SMUHMTS) 2007-1st Sem M.B.A Business Administration ISTER OPERATION MANAGEMENT - Question Paper

A)sales
b)market analysis
c)management
d)market segmentation
6.pick the odd 1 out:
a)demographic factors
b)Industry factors
c)Psychological factors
d)Marketing factors
7.Customaization which is 1 of the 8 priorities falls into ________ group
a)cost
b)quality
c)time
d)flexibility
8.A system organized around the processes used to produce the product or service is called a ___________
a)process- focused strategy
b)make to stock strategy
c)make to order strategy
d)assembly to order strategy
9.match the following:
A) Make to stock strategy a)this strategy is an approach to producing product with many choices from relatively few major assemblies and components.
B)Assembly to order strategy b) this strategy produces a high degree customization
C) Make to order strategy c) product focused manufacturing firms tend to use this strategy
i)Aa,Bb,Cc
ii) Ac,Bb,Ca
iii)Ac,Ba,Cb
iv) Ab,Bc,Ca
10.the term mass production is often used to describe firms using a ________ strategy.
A)Assembly to order
b)make to stock
c)make to order
d)none
11.The _________ strategies address 2 competitive priorities- customization and faster delivery time.
A)Assembly to order
b)make to stock
c)make to order
d)none
UNIT 3
1.The break even points is the quantity at which total revenues equal total coasts:
Use of this techniques is known as _________
A)Preference matrix
b)Decision theory
c)Breakeven analysis
d)Decision tree
2.TC = F + CQ
in the above formula CQ is _________
a)fixed cost
b)Total cost
c)Variable cost
d)revenue cost
3.the formula for brake even point is ________
a) Q = P- C
F
b) Q = C-P
F
c) Q = F-P
C
d)Q = F
P- C
4.the ________ must study all the costs and advantages of every appoarch.
A)manager
b) management
c)operation manager
d)marketing manager
5.for the _________ decision, it is the volume for which the total “buy” cost equals the total “make ” cost.
A)buy make
b)make buy
c)Buy cost
d) cost buy
6.The ______ matrix is a table that allows the manager to rate an option according to several performance criteria.
A)preference
b)Preferred
c)Project

Earning:   Approval pending.