Sikkim-Manipal University of Health Medical and Technological Sciences (SMUHMTS) 2007 M.B.A Production and operation management - Question Paper

c) Best quality. d) Optimum volume.

15. The goal of ……………. is to increase profits by eliminating variability, defects and waste that determine customer loyalty.

a) Standardization b) T Q M
c) Six sigma d) None

16. Strategy of improvement through 6 sigma can be summed up as any 1 or combination of subsequent 3s. Here the 3s are:-

a) Shift, shrink, and stabilize. b) Sort, standardize, and shine.
c) Shift, standardization, sort d) none

17 The Japanese identify 3 major dimensions of T Q M.daily management, Hoshin/policy management and………….

a) Cross function management b) Total quality management
c) Management by objectives d) None

18. ……………. Is a combination of people and automated applications organized to meet am particular set of business objectives:-

a) Business systems b) Production systems
c) Marketing systems d) None

19. Modeling methods can be grouped into……………. And…………. kinds.

a) Logical, physical b) Mathematical, physical
c) Quantitative, mathematical d) None

20. a…………. any activity starting with a description of a mission and ending with the completion of a deliverable or product.

a) Process b) Project
c) End result d) None


21. ……………… involves comparison of the proposed project to completed project of a similar nature whose costs are known

a) Topology b) Ecology
c) Analogy d) None

22. ……….. Are those events or condition that may occur whose occurrence has a harmful or negative effect on a project.

a) Profit b) Loss
c) Maturity d) Risks


23. ………… exist at every stage of the supply chain as either raw material, semi-finished or finished goods.

a) Network analysis method b) Matrix method
c) Simulation method d) None
24. The………… model of the issue presume that the task times are known with certainty for a line dedicated to producing only 1 product.

a) Matrix model b) Network analysis model
c) SMD model d) None.

25. …………. Is the allocation of resources over time to perform a collection of tasks?

a) Planning b) Updating
c) Scheduling d) Chase up

26. JIT was 1st introduced in JAPAN by the

a) SONY B) SUZUKI
c) TOYOTA d) NIKKION

27 The major objectives of JIT is

a) Elimination of waste b) Total quality control

Earning:   Approval pending.