Sikkim-Manipal University of Health Medical and Technological Sciences (SMUHMTS) 2007 M.B.A 1st HUMAN RESOURCE MGT - Question Paper

c. Finance d. None of these
29. ….may be defined as orderly conduct based on definite standards catalyzed by effective leadership
a. Morale b. Good discipline
c. Self interest d. None of these

30. ….. should vary with modifications is working conduction of employees
a. Duties b. Rule
c. Penalties d. None of these

31. A disciplinary policy should be ……rather than punitive
a. Preventive b. Influential
c. To Safeguard d. None of these

32. “Grievance is written complaint field by an employee and claiming unfair treatment”. This definition was provided by…
a. Prof. Jucious b. Prof. Pigors
c. Dale Yoder d. None of these

33. The manner and attitude with the …. Receives the complaint of grievance is important.
a. Supervisor b. Executive
c. Management d. None of these

34. A ……..is an outside 3rd party who is brought into settle a dispute and he has the authority to make a decision.
a. Section officer b. Arbitrator
c. Business agent d. None of these

35. ….is the degree of attraction that the group has for every of it members.
a. Member satisfaction b. Cohesiveness
c. Ego d. None of these

36. When the degree of ….within the group is low member satisfaction tends to be low.
a. Perceived goal attainment
b. Perceived freedom to participate
c. Status consensus
d. None of these

37. …..is concerned with the interactions and forces ranging from group members in a social situation.
a. Group Behavior b. Group Dynamics
c. Group role d. None of this

38. A leader should have the skill of …….in his followers and to manage differences
a. Inspiring confidence b. Ego
c. Satisfaction d. Non of these

39. If there is no……these is no leader
a. Follower b. Subordinates .
c. Group d. None of these

40. Managers rely on control….. inspire trust.
a. Supervision b. Management
c. Leaders d. None of these
PART – B

41. According to factories Act 1881, that the minimum age of children’s for employment should be …. And that the maximum working hours for them should not exceed … and that 2 in the ….
a. 4yr. eight hrs a day, Night Shift
b. 7yr. seven hrs a day, Day Shift
c. 5yr. eight hrs a day, Morning Shift

Earning:   Approval pending.