Sikkim-Manipal University of Health Medical and Technological Sciences (SMUHMTS) 2007 M.B.A Management Process and Organizational Behavior- MB0022 - Question Paper

selection.
a) Personality, Learning, motives
b) Mental processes, Motives , Personality
c) Learning , Ego, personality
d) Ego, personality of mental processes
4 Marks ques.
61 obtain the accurate title for the subsequent stages of Controlling:
Step 1. Standards are created when objectives are set during the planning
process. A standard is any guideline established as the basis for
measurement.
Step 2. Supervisors collect data to measure true performance to determine
variation from standard. Written data might include time cards, production
tallies, inspection reports, and sales tickets.
Step 3-Comparing outcomes with standards determine variation. a few variation
can be expected in all activities and the range of variation - the acceptable
variance - has to be established.
Step 4.. The supervisor must obtain the reason of deviation from standard. Then,
he or she takes action to remove or minimize the reason. If the source of
variation in work performance is from a deficit in activity, then a supervisor can
take immediate corrective action and get performance back on track.
Match with accurate option:
(a) 1- Take Corrective Action
2- Establish Performance Standards.
3-.Compare Measured Performance Against Established Standards.
4- Measure true Performance.
(b) 1-Take Corrective Action
2-.Compare Measured Performance Against Established Standards
3- Measure true Performance.
4- Establish Performance Standards.
(c) 1- Measure true Performance
2 Take Corrective Action
3 Compare Measured Performance Against Established Standards
4 Establish Performance Standards.
(d) 1- Establish Performance Standards.
2- Measure true Performance.
3- Compare Measured Performance Against Established Standards
4- Take Corrective Action.
62 Yogesh is the manager of a food snack producing unit.
Her department works well together and they consistently produce
High-quality food on a timely basis and little wastage.
Which of the subsequent statements best defines Yogesh’s group situation?
(a) The group has effective task performance but ineffective human
resource maintenance.
(b) The group has only effective human resource maintenance .
(c) It is an effective group.
(d) The group is ineffective.
63 Match the accurate power tactic:
1. Use of facts & data to make a logical rational presentation of ideas

Earning:   Approval pending.