Sikkim-Manipal University of Health Medical and Technological Sciences (SMUHMTS) 2007 M.B.A Management Process and Organizational Behavior- MB0022 - Question Paper

50 In this situation people generally get more committed towards the
change. They a directly involved in the change process.
a) Education and communication
b) Facilitation and support
c) Participation and involvement
d) Negotiation and agreement
51 Consultative system is characterized by increased ___________and
___________.
a) Open communication , Leadership
b) Open communication , Decision making
c) Absenteeism , Turnover
d) Feedback , Group interaction
52 Taylor insisted on the use of _______and _______study as a means of
standerelizing work activities.
a) Individual and organizational
b) Teams and groups
c) Labor and Company
d) Time and Motion
53 __________and _________ ability is part of verbal communication.
a) Singing , listing
b) learn , Write
c) Speak , Tell
d) Write and compute
54 Values have both _______ and ________attributes
a) Moral & social
b) Political & moral
c) Content & intensity
d) Religious & personal
55 Social boldness is defined by _________and
______________descriptors.
a) Expedient , Conforming
b) Shy , Venturesome
c) Concrete Thinking , Adaptive
d) Aggressive , Obedient
56 Identify the tertiary emotion for disappointment
a) Shame, regret
b) Dismay, displeasure
c) Pity, sympathy
d) Agony, hurt
57 Emotional intelligence is an aggregate of individuals’ cognition of own
and others’ ________, ________, __________, and ____________ as
per environmental demand
a) Intelligence, experience , learning and emotions
b) Feelings, intelligence, experience and emotions
c) Emotions, feeling, interpretation, and action
d) Perception, stress, intelligence and feeling
58 Causal attributions are made using info on 3 dimensions of
behaviour, which are
a) Consistency, external factors and managerial implications
b) Consensus, conformity and internal factors
c) Internal factors, external factors, and conformity
d) Consensus, distinctiveness, and consistency
59 Attribution theory says that when we observe behaviour, we attempt to
determine whether its reason it:
a) Typical or unusual
b) Individual or external
c) Internal or external
d) Distinctive or normal
60 elaborate the psychological or internal factors affecting perceptual

Earning:   Approval pending.