Sikkim-Manipal University of Health Medical and Technological Sciences (SMUHMTS) 2007 B.C.A Computer Application Business communication II === - Question Paper

APAR INDIA INSTITUTE OF MANAGEMENT & TECHNOLOGY

PAPER II
BCA – I, COMMUNICATION SKILLS



SECTION: A

Note:- Attempt all the questions, every ques. carry 01 Mark.


1. ____________ means communication without words.
a. Object communication
b. Written communication
c. Oral communication
d. Non- verbal communication
Ans: D

2. The person who transmits the message is called__________________.
a. channel
b. sender
c. receiver
d. response
Ans: C
3. ______________ aims at making people work together for the common good of the organization.
a. communication
b.conversation
c.combination
d.connection
Ans: A

4. at every stage in the process of communication, there is a possibility of interference which may hinder the process. Such interference is known as_______________.
a. sender
b.receiver
c.barrier
d.none of them
Ans: B

5.__________________ defines all forms of human communication that are not verbal.
a. prosody
b.vocalics
c.haptics
d.para language
Ans: D

6. normally communication is _________________, wherein the info or message is transferred from 1 person to other.
a. impersonal
b.interpersonal
c.personal
d.important
Ans: C

7.A ________________ connects the sender to the receiver.
a. Channel
b. Noise
c. Communication
d. feedback
Ans: A

8.the ______________ in usage of words may be a serious barrier to effective communication.
a. disturbance
b.discrimination
c.disorder
d. distortion
Ans: D

9.most of us use _______________ and ________________ in addition to words, when we speak.
a. words and gestures
b.gestures and body language
c.body language and posture
d.posture and eye gazing
Ans: B
10.___________________ refers to pitch , loudness, duration, intonation and ,tempo.
a.touches
b.prosody
c.gestures
d.haptics
Ans: C

11.in_______________ main intention is to seek certain info which will be appreciated.
a. empathetic
b.comprehension
c.appreciative
d.therapeutic
Ans:D

12.dialogic listening is also known as __________________.
a. therapeutic
b.appreiciative
c.relational
d.evaluative
Ans:B

13.________________ means looking quickly over a textbook to get a general superficial idea of the content.
a. scanning
b.extensive studying

Earning:   Approval pending.