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Kerala University 2009-5th Sem M.B.A Iester (Full Time) , (2006 Scheme) KNOWLEDGE MANAGEMENT - Question Paper

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Reg. No. :....................................

Name :.........................................

IV Semester M.B.A. (Full Time) Degree Examination, July 2009

(2006 Scheme)

KNOWLEDGE MANAGEMENT

Time : 3 Hours    Max. Marks : 60

PART - A    (5x3=15 Marks)

Write short notes on any five questions. Each question carries three marks.

1.    Define knowledge management.

2.    What is intellectual capital ?

3.    List various team members in knowledge management system.

4.    What is knowledge repository ? List its usefulness.

5.    Define expert system.

6.    What is tacit knowledge ?

7.    List the success factors in a knowledge management.

8.    What is control knowledge ?

PART - B    (3x10=30 Marks)

Answer any three questions elaborately. Each question carries ten marks.

9. Explain the various types of knowledge in a knowledge management system with example.

10. Describe the role of knowledge management officer.

11.    Explain bench marking technique in knowledge management system.

12.    Illustrate in detail the causes of failure of Knowledge Management projects.

13.    Describe the scope and importance of date mining.

PART - C

(Compulsory)    15

Explain in detail the relationship between Knowledge Management and Artificial Intelligence with a suitable example.







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