Pondicherry University 2006 M.B.A MANAGEMENT PROCESSES AND BEHAVIOUR - Question Paper

Time: 3 hours Maximum: 100 marks

PART A –(5 x six = 30 marks)
ans any 5 of the subsequent

1. discuss the natureof management.
2. What is matrix organization?
3. explain the semantic barriers in communication.
4. What is organization development?
5. discuss management of diversity.
6. What is individual differences?
7. Differenciate ranging from formal and informal organisation.
8. What is management of Innovation ?

PART B – (5 X 10 = 50 marks)
ans any 5 out of the subsequent

9. elaborate the different environment levels in management? discuss in detail.
10. discuss the emerging patterns in corporate culture with an suitable example.
11. What is mean by Perception? discuss the perception process.
12. List the different kinds of organisational structure and discuss any three in detail.
13. What is the organisational climate and explain the factor which influences
organisational climate?
14. discuss the steps in planning process.
15. discuss the path goal leadership theory in detail.
16. “Japanese Management practices are easy and adoptable” – comment.

PART C – (1 X 20 = 20 marks)

17. Case Study (compulsory)
ABC TOY COMPANY

“I expect all the managers in my department to act completely rationally in every
decision they make”, declared John, Vice president of marketing for the ABC toy
Company. “Every 1 of us, no matter what his or her position, is hired to be
professional rationalist, and I expect all of us not only to know what they are doing
and why but to be right in their decisions. I know that someone has stated that a good
manager needs only to be right in more than half of his or her decisions. But that is
not good enough for me. I would agree that you may be excused for occasionally
making a mistake, especially if it is a matter beyond your control, but I can never
excuse you for not acting rationally”.
I agree with you idea,John stated Elavana, her advertising manager, “and I always try
to be rational and logical in my decision. But would you mind helping me be sure of
this by explaining just what ‘acting rationally’ is?”
Questions:
(a) discuss how the vice-president of marketing might define what is involved in
making rational decisions.
(b) If Elavana then declares that there is no way she can be completely rational,
what would you suggest as a reply?

Earning:   Approval pending.