Pondicherry University 2004 M.B.A Human Resource Management Personnel Management Concepts - Question Paper

M.H.R.M. DEGREE EXAMINATION, JUNE 2004.

Second Year

Human Resources Management

Paper VI – PERSONNEL MANAGEMENT CONCEPTS

Time: 3 hours Maximum : 75 marks
part A – (5 x five = 25 marks)

ans any 5 out of 8 of the subsequent ques..

1. elaborate the objectives of Personnel Management?
2. State the guidelines for formulating personnel policies.
3. discuss span of management.
4. elaborate the functions of a leader?
5. How job satisfaction adds to productivity?
6. What is informal communication?
7. discuss induction.
8. How trainees are selected?

part B – (3 x 10 = 30 marks)

ans any 3 out of 5 of the subsequent ques..

9. discuss the qualities of a good personnel manager.
10. define the various forms of departmentalisation.
11. Write on the various leadership models.
12. discuss Maslow’s theory of motivation.
13. elaborate the essentials of a Good appraisal system?

part C – (1 x 20 = 20 marks)

(Compulsory)
14.Case Study:

The Chief Executive Officer of a company has received a long letter from an employee in the shipping department, complaining that he did not get a promotion to which he felt himself entitled. The reason, claims the employee, is that his supervisor has a grudge against him. Moreover, he claims, the supervisor’s judgment cannot be relied on. In his letter, he discloses a number of violations of company policy that the supervisor has countenanced and a number of private deals that have been worked out in the department.

What should the CEO of the company do with this info.?

Earning:   Approval pending.