Kerala University 2005 B.A Organisational behaviour - Question Paper
Reg. No..........................................................(3 pages) K 5196
Name.................................
FINAL YEAR B.A. DEGREE EXAMINATION, MARCH/APRIL 2005
Part III - Group V - Psychology Paper V - ORGANISATIONAL BEHAVIOUR Time : Three Hours Maximum : 100 Marks
Answers may be written either in English or in Malafyalam.
Answer any two of the following.
Each question carries 20 marks.
1. Outline the different theories of work motivation.
2. What is meant by group effectiveness ? Explain the factors that make a group effective and mention the methods of improving group effectiveness.
3. What are the causes of industrial conflict ? And suggest methods of solving dietrial conflict.
4.. What is meant by organizational development ? Explain its major techniques_
(2 x 20 = 40 marka)
5. Answer any six of the following. Each question carries 5 marks
(a) Principles of organization. (b) Mintzberys five design.
(c) Job analysis. (d) Path-goal theory.
(e) Life cycle theory. (f) Theory X and theory Y.
(g) Labour disputes. (h) Barriers of effective communication.
(6 x 5 = 30 marks)
6. Answer any five of the following. Each question carries 2 marks
(a) Reward systems. (b) Sources of power.
(c) Role ambiguity. (d) Motion study.
(e) Ego states. (f) LBDQ.
(g) Work group. (h) Johari window.
(5x2=10 marka)
Answer all questions. Each question carries 1 mark.
7. Match the following
A B
(a) Communication skill (i) Harris
(b) Type A personality (ii) Fiedler.
(c) LPC scale _ (iii) Vroom.
(d) Life position (iv) Grapevine.
(e) Expectancy theory (v) Job stress.
(5><l = 5 marks)
8. Write True or False
(a) The two leadership behaviour dimensions of Michigan studies are production-centered and employee-centered-
(b) Transaction leadership theory explain how leaders develop and enhance the commitment of followers.
(e) Maslow's need hierarchy, ERG theory and power / achievement theory are all examples of process theories.
(d) Organisation structure refers to the relationship among the tasks performed by the members of the organization.
(e) Groupthink occurs when a group collectively becomes defensive and avoids facing issues squarely and realistically.
(5x1 = 5 marks)
9. Choose the correct answer
(a) Which level of change in OD is concerned with development of skills and improvement of value systems required for effective teamwork and personal development:
(i) . Intrapersonal. (ii) Inter-group.
(iii) Intra-team. (iv) Inter-personal.
(b) Who have stressed the group theory of organization :
(i) Duncan. (ii) Woodward.
(iii) Likert. (iv) Simon. (c) The Life cycle theory* of leadership formulated by:
(i) House. (ii) Hersey and Blanchard.
(d) Which of the following is the vertical expansion of jobs ?
(i) Job enlargement. (ii) Job enrichment.
(iii) Job rotation. (iv) Job design.
(e) Labour power represents:
(i) A power bloc. (ii) A power elite.
(iii) A power corollary. (iv) A power built.
(f) Equity theory of motivation has been advocated by :
(i) Vroom. . (ii) Argyris.
(iii) Adams. (iv) House.
(g) Which of the following systems of communication help to achieve a co-co-ordinated effort aimed at the attainment of overall organisational goals :
(i) Downward. (ii) Horizontal.
(iii) Upward. (iv) All of them.
(h) A leadership theory that provides a set of rules to determine the form and amount of participative decision-making in different situation is :
(i) Path-goal theory. (ii) Leader-match theory.
(iii) Leader-participation. (iv) Situational leadership.
(i) Conflict that support the goals of the group and improves its performances is termed as:
(i) Dysfunctional. (ii) Inter group.
(iii) Functional. (iv) Interpersonal.
(j) There is a positive correlation between self-esteem and performance by Kormans theory of:
(i) Conformity. (ii) Consistency.
(iii) Dissonance. (iv) Inequity.
(10 x 1 = 10 marks)
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