Periyar University 2004 Hotel Management and Catering science, Accommodation operation-I - Question Paper

S.No:1303
DIF

(For the candidates admitted from 2004-2005onwards)

B.Sc. DEGREE EXAMINATIOIN, OCTOBER/NOVEMBER 2004
First Semester
Hotel Management and Catering Science
Accommodation Operation – I

Time: 3 hours Maximum :75marks
PART A- (10X2=20 marks)
ans all ques.
1. what is a resort hotel?
2. What is a cabana?
3. What is a box sweeper?
4. What is chambermaid’s box?
5. What are submaster keys?
6. What is evening fold?
7. What is breakfast knob card?
8. Which 2 lights are kept on during evening service?
9. Who maintains lost and obtained register?
10. What is a duty tota?
PART B – (5x5=25)
ans ALL ques.
11 a. How do you classify hotels with regard to location.
b. How housekeeping department co-ordinates with front office dept.
12. a. Name a few mechanical equipments with their use.
b. How will you choose cleaning agents?
13. a. How will you arrange a maid’s trolley?
b. Write briefly about kinds of keys.
14. a. Write a short note on evening service
b. Write a short note on special cleaning programme
15. a. Write a short note on lost and obtained register
b. Draw a model duty rota chart.
PART B – (3x10=30)
ans ALL ques.
16. Draw the organization structure of a large hotel with duties of a floor supervisor, public area supervisor and night supervisor.
17. Write briefly about different cleaning agents that are used in housekeeping dept?
18. How do you clean different wall finishes?
19. Write down the cleaning procedure of a departure room
20. Explain briefly the lost and obtained procedure.

Earning:   Approval pending.