Periyar University 2005 Hotel Management and Catering science, Accommodation operation-I - exam paper

S.No:653
DIE

(For the candidates admitted from 2004 onwards)

B.Sc. DEGREE EXAMINATIOIN April/May 2005
First Semester
Hotel Management and Catering Science
Accommodation Operation -I
Time: 3 hours Maximum :75marks

PART A- (10X2=20 marks)
ans all ques.

1. What is motel?
2. What is a duplex suite?
3. What are druggets?
4. What is saponification?
5. What is a grandmaster key?
6. How will you clean a mirror/glass surface?
7. Name the linen items that are placed in guest bathroom.
8. What is 2nd service?
9. What is guest request register?
10. Name tow registers maintained in House keeping control room

PART—B (5X5=25 marks)
11 a Explain the role of house keeping department in hospitality industry
b How house keeping department co-ordinates with personnel dept?
12. a Name a few cloths that are used for cleaning purpose with their use.
b. How are cleaning equipments taken care of?
13. a. What are the essential features of a Maid’s service room?
b. How will you clean plastic, metal and wood surfaces?
14. a. Write a short note on guest room inspection
b. How vacant rooms are cleaned?
15. a. Write a short note on lost and obtained register
b. Draw a model stores stock register.
Part – C (3x10=30)
16. How house keeping department co-ordinates with other departments?
17. How are cleaning equipments classified? discuss
18. Write down the step by step bed making procedure.
19. What are the standard supplies of a guest room?
20. Write about lost and obtained procedure briefly.

Earning:   Approval pending.