Guru Gobind Singh Indraprastha Vishwavidyalaya 2007 B.C.A Computer Application Business Communication - Question Paper

Q1 Why communication has become so important in modern organization? explain
process and essentials of a good communication.
Q2 explain in detail the statement “A picture is worth a thousand words”.
Q3 explain the salient features of written communication and show how it differs from oral
communication. discuss the advantages and disadvantages of written communication.
Q4 Draft, as best as possible, an effective sales letter to promote the sales of computer with
the recent configuration.
Q5 explain at lowest 7 qualities of every of the following:
(a) An effective interviewer
(b) A successful interviewer
Q6 What is the importance of listening for communication? explain principles of good
listening and barriers in listening.
Q7 In the situation of negotiation process, explain the following:
(a) Preparation
(b) Proposals
(c) Discussions
(d) Bargaining
(e) Agreement
(f) Implementation
Q8 While discussing the role of changing communication technology in modern world,
discuss specifically the advantages of the following:
(a) Mobile phone
(b) Video conferencing
(c) Fax
(d) E-mail

Earning:   Approval pending.