Rajasthan Technical University 2009 M.B.A m-101 Principles & Practices of Management - Question Paper
Rajasthan tech. University
M.B.A. one sem (Main/Back)
February 2009
M-101 Principles & Practices of Management RoUNo.:__ ,, Totel WiM Py: | 4 j
M. B. A. (Sem. I) (Main/Back) Examination, February 2009 Principles & Practices of Management (M-101)
RoUNo.:__ ,, Totel WiM Py: | 4 j[Min. Passing Marks: 28
The question Paper is divided in two Sections.
Section A contains 6 questions out of which the candidate is required to attempt any 4 questions. Section B contains short case study/application t>ased one question which is compulsory.
AM questions are carrying equai marks.
Use of following supporting material is permitted during examination. (Mentioned in torn No, 205)
1. M ..... ' 2. Ml ..........1
1 Who are managers ? What do managers do ? How will you reconcile management functions and managerial roles ?
RoUNo.:__ ,, Totel WiM Py: | 4 j2+10+2
2 What is Bureaucracy' ? Differentiate between scientific approach and Behavioural approach to management. Which approach is more suitable in present scenario ?
2+7+53 Write short notes on :
>. A(a) Strategic planning
(b) Policies
6
(c) Bounded rationality. .
4
IXscuss followings :
(i) "Informal organisation is detrimental to the interests of formal organisation and, therefore, it is an evil to be sipped in the bud itself." *' *?
: 7
(ii) "Decentralisation is not necessarily good, nor centralisation necessarily bad." , - --
What do you understand by 'Leadership style* ? Can you explain Leadership styles on a continuum-? If so, how ?
7+7
Define control. Explain briefly :
(i) Concurrent control
(ii) Feed forward control
(iii) Strategic point control find (v) PRT,
' 2+2+Z+3+5
Nitish is 23 years old and will be receiving his professional PG degree in HRM from the university at the end of this semester. He had spent the past two SIP Ibr Age Ins. Co.(AlC), 'filling in on a number of different jobs while employees took ttojir vacations, lie has received and accepted an offer to join AlC>4.a permanent basis upon post graduation, as a supervisor in the policy renewal department
A1C & a largo insurance company. In the HQ office alone, where Nitish will work, they have 5000 employees.
The company believes strongly in the personal development, of its employees. This translates into a philosophy, emanating from the Top executives offices, of trust and respect for all AIC employees. The job Nitish will be assuming requires him to direct the activities of 25 clerks.. Their jobs require little training and are quite routine is nature. A dcrk'8 responsibility is to ensure that renewal notices are sent on currcot policies, tabulate any changes in premium from a standardized table, and advise the sales division if a policy is to be cancelled as a result of non-response to renewal notices.
Nitish's group is composed entirely of women, ranging from 19 to 62 years of age, with a median age of 25. For the mon part, they are matric.uj.9lea with little prior working experience. The salary range for policy renewal clc-rks is Rs. 2.500 to Rs. 3,000 per month. Nitish will be replacing a long time AIC employee, Ajay. Ajay is retiring after 35.years with AIC. the last 14 spent as policy renewal supervisor. Since Nitish had spent a few weeks in Ajay's group Jast summer (SIP), he was familiar with Ajay's style and also knew most of the group members. He anticipated no problems from any of his soon-to-be employees, except possibly for lawahar. Jawahar was well into his fifties, had been a policy renewal clerk for over a dozon years, and as the grand old man', carried' a lot of weight with group members. Nitish concluded that without Jawahars support, his job could prove very difficult.
*
Nitish is determined to get his career off on the right foot. As a result, he had been doing a lot of thinking about the qualities of an effective Leader.
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Question :
(1) What are the critical factors that will influence Nitiah's success as a leader ? Would these factors be the same if success were defined as group productivity ?
8 '
(2) What suggestion might you make to Nitish to help him over or control Jawahar ?
3
0) Describe the style you think would be most effective for Nitish.
3
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