NARSEE MONJEE INSTITUTE OF MANAGEMENT STUDIES

(DEEMED UNIVERSITY)

DISTANCE LEARNING PROGRAMMES IN MANAGEMENT

MAY 2005 EXAMINATION

Groups & Team Effectiveness/ Organizational Behavior II

PGDHRM II

DATE : 7 / 5 / 2005 TOTAL MARKS : 100

TIME : 10 AM TO 1 PM

Instructions: Q. No. 1 is compulsory. Answer any 4 Questions from the remaining questions.

Q. 1) Select the most appropriate answer of the following: (20)

1. For organizational effectiveness, Self-Managed Teams are used by
1. Blue Dart
2. Federal Express
3. Hindustan Lever Limited
4. Larsen & Toubro

2. One small drawback of the Five-stage model is that it
1. ignores the organizational context
2. ignores the situational factors
3. ignores the individual attributes
4. ignores the formal structure

3. If in your office you have responsibilities as a subordinate to your boss and back home you have responsibilities as a family member then this is an example of
1. inter-group conflict
2. intrarole conflict
3. intraindividual conflict
4. inter-personal conflict

4. The Johari window conceptualizes an interaction between
1. the known self and the unknown self
2. the individual self & the collective self
3. the independent self & the dependent self
4. the self and the others

5. A dimension which meant that the extent to which a leader would have job relationships that would mark trust, respect for subordinates ideas and consideration for their feelings is termed as
1. initiation
2. consideration
3. initiating structure
4. concern

6. According to situational leadership approach, the style that denotes a high-task and a low-relationship style is
1. selling style
2. delegating style
3. participating style
4. telling style

7. A professional can be easily motivated by offering
1. challenging assignments and meaningful work
2. hefty pay packets
3. good organizational climate
4. senior position & more responsibility

8. Decision-making heavily depends on the individual
1. understanding
2. creativity
3. perception
4. ability

9. When individuals try and get the support of other people in the organization to back up their ideas or requests, they are suing the power tactic of
1. reason
2. lobbying
3. pressure group
4. coalition

10. Organizations also like individuals naturally resist change, because by nature organizations are often
1. conservative in their outlook
2. unaware of the importance of change
3. standardized in their approach
4. ignorant of the changes in their environment

Q.2) What is the difference between a group and a team? What are the different types of work teams?

Q.3) What are the different types of conflicts? Explain each of these conflicts by giving suitable examples.

Q.4) The contingency approach to leadership is a meaningful attempt to explain the dynamics of leadership, do you agree with this statement? Please explain your response suitably.

Q.5) What are the different monetary motivation programs available? Briefly discuss each of them.

Q.6) How will you take and defend decisions in groups?

Q.7) Discuss elaborately the organizational and individual factors, which contribute to organizational politics?

Q.8) What is organizational development? Explain elaborately the different interventions of organizational Development.