NMIMS University 2006 Post Graduate Diploma HR Management Industrial Sociology & Social Psychology - Question Paper

NARSEE MONJEE INSTITUTE OF MANAGEMENT AND HIGHER STUDIES(DEEMED UNIVERSITY)
DEPARTMENT OF DISTANCE LEARNING MAY 2006 exam

INDUSTIAL SOCIOLOGY & SOCIAL PSYCHOLOGY

PGDHRM – II

DATE: 16/05/2006
TIME: two P.M. TO five P.M.
MARKS: 100

Please note:
1.This paper has 2 parts. Part A is Industrial Sociology (40 Marks) and Part B is Social Psychology (60 Marks). Both parts are to be attempted.

PART A – INDUSTRIAL SOCIOLOGY (40 MARKS)

Q IDefine the subsequent terms Marks 20

1)Organization Behavior
2)Power
3)Globalization
4)Trade Union

Q IIAnswer any 2 from the following Marks 20

1)What is conflict? explain elaborate the advantages and disadvantages of conflict. With the help of any 2 strategies explain how will you handle conflict at workplace.

2)Motivating people to produce work is becoming difficult. explain can people be motivated to work? According to you elaborate the causative factors of low motivation?

3)With the help of any 1 leadership model explain how leadership can bring modifications in the organization.

4)What are power tactics? explain any 3 power tactics used by Unions in India.


PART B – SOCIAL PSYCOLOGY (60 MARKS)

Q IDefine the subsequent terms: Marks 15

1)Social Perception
2)Self Esteem
3)Cognitive Dissonance

Q IIAnswer any 3 from the subsequent in 10-15 sentences Marks 45

1)Discuss with suitable examples how does social psychology helps us in becoming good corporate executives / managers.

2)Non verbal plays an important role in communication”. Do you agree with this statement? Justify your ans with suitable examples.

3)It is difficult to change attitudes? Do you agree with the statement? Justify your ans with suitable examples. explain a few strategies that can be used by professionals to change attitudes.

4)What is group confirmity and group polarization? explain these terms with suitable examples.

5)According to you elaborate the symptoms that indicate that the group is operating under group think.

Earning:   Approval pending.