University of Delhi 2010-1st Year M.Com Commerce 2nd NTERNATIONAL KETING-I UNIVERSITY - Question Paper
This question paper contains 16+2 printed pages]
* Your Roll No
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6481
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M.Com /II J
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Course 443INTERNATIONAL MARKETINGI
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(Old Course)
(Admission of 2004 onwards)
Time 3 Hours Maximum Marks 75
i-IWQ . 3 : 75
(Write your Roll No on the top immediately on reccipt of this question paper )
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Note The maximum marks printed on the question paper are applicable for the candidates registered with* the School of Open Learning These marks will, however, be scaled down proportionately in respect of the students of regular colleges, at the time of posting of awards for compilation of result Note Answers may be written either in English or in Hindi, but the same medium should be used throughout the paper
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Attempt All questions All questions carry equal marks Attempt all the parts of a question at one place Extra credit will be given for precise and to-the-point answers TRRt 3fR I
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1 State True or False and give a brief justification for your answer (any five) 3*5
() Importers prefer FOB (free on board) price quote to CIF (cost, insurance and freight) price quote
() Global advertising should be more verbal than visual
(c) International trade minimizes the probability of inflation
(d) The non-verbal part of the message carries most of the information in high context culture
(e) A vertical trade show exhibits a wide variety of unrelated products
(/) Gray marketing is illegal in every country
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2 Distinguish between any three of the following 5x3
() Domestic marketing and international marketing .
() Tanff and non-tariff barriers
(c) Export Management Company (MMC) and Export Merchant
(cf) Free trade area and economic union
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3 (a) Why is a host country not always receptive to
a foreign firms investment m local production
facilities 7 Discuss in the light of its political,
*< economic, and socio-cultural impact 9
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(6) Why international marketing research is I
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challenging 7 6
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(c) What is EPRG framework 9 How does it help understand the orientation of the marketer towards marketplace 9 ' 9
(d) Do the concepts of time, gift and colour vary from culture to culture 9 Discuss m the light of their impact on marketing practices 6
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(1) What is marginal costing 9 How do the implications of this pricing method vary in domestic and international marketing 7
(2) What is the difference between direct and indirect channels of selling goods m overseas market 9
(3) Present the arguments and cases for each of the three school of thoughts for advertising in international marketingstandardization, adaptation, and compromise
(4) What is the country of origin effect and what are its marketing implications 9
(5) What are the challenges associated with advertising through (1) TV and (2) Radio in different nations 9 Cite specific cases -
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5 (a) Explain the theory of IPLC (International Product
Life Cycle) Does it apply at industry or at product
level 9 Evaluate the relevance of the concept to
the (1) bicycles (2) generic pharmaceutical
products 9
(6) Discuss the conditions that favour marketing of a standardised product across foreign markets 6
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Indian Oil Corporation (IOC) is the largest commercial undertaking in India "and the only Indian company in Fortune magazines Global 500 Listing* As apart of its internationalization strategy, it has entered foreign markets by different modes
Exporting
IOC exports Servo-lubncant and other petroleum products to a number of overseas markets including Bangladesh and Sri Lanka
Turnkey Projects
In Oct 2002, IOC set up a wholly owned subsidiary M/s Indian Oil Tanking Ltd , Mauritius, to construct a port oil terminal on a turnkey basis at Mer Rouge
Strategic Alliance
For providing aviation fuel and refueling facilities at SSR international airport m Mauritius Indian Oil Mauritius Ltd (IOML) has forged a strategic alliance with existing players, such as Shell, Caltex, and ESSO
Joint venture
IOC is also negotiating with Caltex to enter into a joint venture for installing a bottling plant and also for marketing LPG under a common brand name Mauri gas in Mauritius
Wholly owned Subsidiaries
IOC has set up a wholly owned subsidiary m Mauritius-Indian Oil Mauritius Ltd (IOML) with a huge projected investment The company is setting up a state-of-the-art bulk storage terminal at Mer Rouge to stock 24,000 metric tons of vital petroleum products, auxiliary and bunkering facilities, and 25 modern petrol (and gas) stations IOML is also in the process of building infrastructure for storage, bottling, and distribution of Indane and LPG It is also planning to market its Servo lubricant in Mauritius
Besides IOC has also formed a wholly owned subsidiary m Sri LankaLanka IOC Pvt Ltd (LIOC) LIOC acquired 100 retail outlets owned by the Ceylon Petroleum Corporation in February 2003 It is the only private company, besides state owned Ceylone Petroleum Corporation (CPC), to operate retail petrol stations in Sri Lanka Besides building and operating storage facilities at Trmcomalee Tank Farm LIOC is also involved m bulk supply to industrial consumers
In order to facilitate the operations of LIOC, the government of Sri Lanka has extended the following concessions
() A tripartite agreement signed between the Sri Lankan government, CPC, and LIOC guarantees that only three retail players (including CPC and LIOC) will operate in the Sn Lankan market for the next five years
() LIOC has also been allowed income tax exemption for 10 years from the date of operations and a concessional tax of 15% thereafter against the prevailing rate of 35%
(c) LIOC has also been granted customs duty exemption for import of project related plant, machinery, and equipment during the project implementation period of five years, besides free transfer of dividend/income to India
As a strategic perspective, IOC is moving towards globalizing its markets
(c) Identify the main reasons behind IOC & expansion
into global markets 5
(rf) IOC has adapted a mix of entry modes, for approaching international markets Critically evaluate the factors affecting IOC's selection of these entry modes o
(e) In view of the emerging economic and political scenario, evaluate IOCs entry into Sri Lanka as wholly owned subsidiary 5
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