Karnataka State Open University (KSOU) 2009-1st Year M.Com Commerce Final ndustrial Psychology - Question Paper
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M.Com. (Final) Examination, June 2009 (Non-SIM) COMMERCE Elective - B : Personnel Management and Industrial Relations - IV Paper - V : Industrial Psychology
Time : 3 Hours Max. Marks : 100
Note x Answer any five questions. All questions carry equal marks.
1. Discuss the scope and significance of industrial psychology in modern industrial organisations.
2. Industrial development has impact on Society - Comment.
3. Distinguish between formal and informal organisation. Explain the role of informal organisations within formal organisation.
4. Explain the steps involved in recruitment and selection.
5. Discuss the various types of organisational communication.
6. Describe various types of organisation structure with relevant examples.
7. Explain the motivational theories of Herzberg and Maslow.
8. Discuss few leadership styles and briefly explain the qualities of a leader.
9. What is a conflict ? Discuss few forms of conflict that exist in an organisation.
10. Write short notes on any four of the following :
a) Industrial fatigue
b) Automation
c) Human engineering
d) Informal communication
e) Standardization
f) Role conflict.
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