Karnataka State Open University (KSOU) 2010 B.A Second Year - Application Oriented - Consumer Studies - Question Paper
Illllll llllllllllllll O 214/CS
Second Year B.A./B.Com. Examination, May/June 2010 (Revised SIM Scheme)
Application Oriented Course CONSUMER STUDIES
Time : 3 Hours Max Marks : 75
SECTION - A
Answer any three of the following in not more than 3 pages each question carries 10 marks : (3x10=30)
1. What are consumer organization ? Discuss the advantages of such organizations.
2. Explain the procedure of filing a complaint in a consumer court.
3. Discuss the growth and impact of consumerism in India.
4. Outline the basic features of Environment Protection Act.
5. Discuss the rights and responsibilities of consumers.
SECTION - B
Answer any five of the following in not more then one page each question carries 5 marks. (5x5=25)
6. Discuss the various provisions under Consumer Protection Act.
7. Explain the role of consumer forums in addressing the consumer grievances.
8. Discuss the trends in consumer moment in India.
10. Explain with example the role played by media in creating an awareness among consumers.
11. Outline the role of Government in preventing food adulteration.
12. Explain the various circumstances in which consumers are cheated by the companies.
SECTION - C Answer any five questions each question carries 4 marks :
13. Write short notes on :
a) Public interest litigation
b) Caveat emptor
c) Consumerism
d) District forum
e) Consumer dynamics
f) Misleading advertisements
g) Consumer environment
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