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Calicut University 2007 B.Com Computer Science business communication - Question Paper

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c31202

C 31202    (Pages : 2) Name...................................................

Reg. No...............................................

SECOND YEAR B.Com. DEGREE EXAMINATION, MAY 2007

Part IIICommerce Paper VIIIBUSINESS COMMUNICATION Time : Three Hours    Maximum : 80 Marks

Section A

Answer any ten questions.

Each question carries 1 mark.

X

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12.

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(10 x 1 = 10 marks)

Section B

Answer any ten questions.

Each question carries 4 marks.

13.    * Which are the types of listening ?

14.    What do you mean by Visual Communication ?

15.    What are the essentials of a good business letter ?

16.    What are the objectives of Written Communication ?

17.    What are the merits of Formal Communication ?

18.    What are the essentials of good business report ?

19.    What is video conferencing ?

20.    What is internet ?

21.    \hat are the facts to be mentioned in a quotation ?

22_    What is a status enquiry letter ?

23.    What are the advantages of oral communication ?

24.    What is a circular letter ?

(10 x 4 * 40 marks) Turn over


2    C 31202

Section C

Answer any two questions.

Each question carries 15 marks.

25.    Mr. Jaspal owes you an amount of Rs. 5,00,000 for the goods you sold. You have already written two letters requesting him to pay the amount. You are requested to write a persuasive letter to Mr. Jaspal to remit the amount within 10 days to avoid legal proceedings.

26.    What are barriers to communication ? Explain the barriers in detail.

27.    What are the TCS of effective communication ?

(2 x 15 = 30 marks)







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