Calicut University 2009 B.Com Part – III : – XV : Optional Subject – C : TOURISM AND HOTEL MANAGEMENT ( – II) - Question Paper

part – A
ans any ten ques.. every ques. carries two marks. (10×2=20 Marks)
1. What is a bell captain in a Hotel ?
2. discuss the terms check in and check out.
3. define the continental plan of room letting ?
4. Who is a housekeeper in a Hotel ?
5. describe a suite.
6. Write a note on ITDC.
7. What is meant by room service ?
8. discuss guest history card.
9. What is Table d' hote Menu ?
10. Which are revenue producing departments of a Hotel ?
11. Who is a paying guest ?
12. Who is a waiter in a hotel ?

part – B
ans any 8 ques.. every ques. carries five marks. (8×5=40 Marks)
13. discuss the Back Office functions of a hotel.
14. discuss time sharing in connection with hotel accommodation.
15. What is a restaurant ? Name various kinds of restaurants.
16. discuss the functions of a Bell boy.
17. What do you mean by hotel reception ? discuss the functions performed by a hotel
receptionist.
18. elaborate the legal formalities for admitting a foreign tourist to a hotel ?
19. Mention various methods of hotel reservation.
20. discuss different Indian and continental menu items.
21. explain the subsequent :
a) Banquet service.
b) Buffet service.
22. Distinguish ranging from a hotel and a motel.
23. What do you mean by Room occupation of a hotel ? provide a brief account of hotel
occupancy rates.
24. discuss the functioning of FHRAI.

part – C
ans any 2 ques.. every ques. carries 20 marks. (2×20=40 Marks)
25. describe hospitality industry. Bring out the scope, significance and functions of
hospitality industry in promoting tourism in India.
26. What do you mean by a hotel chain ? Which are the important chain hotels in India ?
State the functions, advantages and disadvantages of Indian chain hotels.
27. State the different departments of a modern hotel. discuss the role of house keeping
department in projecting the image of a hotel.
28. "Motels, youth hostels and tourist holiday villages are essential for the growth of
Tourism". Analyse the statement with special reference to Kerala.

Earning:   Approval pending.