Calicut University 2009 B.A Psychology – V : Organizational Behaviour - Question Paper

part – A
ans any 2 of the subsequent. every ques. carries 20 marks.
1. What is motivation ? Elucidate the contemporary theories of work motivation.
2. elaborate the different barriers to effective communication ? Suggest a few suitable
measures to overcome these barriers.
3. What is organisation structure ? Bring out briefly the common organisational designs.
4. What is meant by 'organisational culture' ? How do organisational culture develop ?
(2×20=40 Marks)

part – B
5. ans any 6 of the subsequent. every ques. carries five marks.
a) Employee development programs.
b) Bases of power.
c) Conflict process.
d) kinds of teams.
e) Ethics in decision making.
f) Perceptual errors.
g) Management by objectives.
h) Managerial grid. (6×5=30 Marks)

part – C
6. ans any 5 of the subsequent. every ques. carries two marks.
a) Charismatic leadership.
b) Bargaining strategies.
c) Division of labour.
d) Job analysis.
e) Training methods.
f) Job enrichment.
g) Flexible benefits.
h) Quality circles. (5×2=10 Marks)

part – D
ans all ques.. every ques. carries one mark.
7. Match the subsequent :
A B
a) Expectancy theory i) Third-Party Negotiations
b) Norming ii) Fiedler
c) Delphi technique iii) Victor Vroom
d) Contingency model iv) Group development
e) Conciliator v) Group decision (5×1=5 Marks)
8. Write whether actual or false :
a) An arbitrator is a 3rd with the authority to dictate an agreement.
b) Chain of command is the authority that entitles a manager to direct the work of a
subordinate.
c) According to path-goal theory, a leader's behaviour is acceptable to subordinates
to the degree that it is viewed by them as an immediate source of satisfaction.
d) Communication that flows from 1 level of a group to a lower level is a upwards
communication.
e) A command group is determined by the organisation chart. (5×1=5 Marks)
9. select the accurate ans :
a) The degree to which people believe that they are masters of their own fate, is
i) Locus of control ii) Attribution
iii) Achievement iv) Self esteem
b) Degree to which an individual is pragmatic, maintains emotional distance, and
believe that ends can justify mean, is
i) Authoritarianism ii) Machiavellianism
iii) Self-monitoring iv) Congruent
c) Evaluations of a person's characteristics that are affected by comparisons with
other people recently encountered is
i) Projection ii) Halo effect
iii) Contrast effect iv) Stereotyping
d) The motivation-hygiene theory was proposed by
i) Mascow ii) McGregor
iii) Alderfer iv) Herzberg
e) When an individual is confronted by divergent roles expectations, the outcome is
i) Role conflict ii) Role identity
iii) Role perception iv) Role expectation
f) Phenomenon in which the norm for consensus overrides the realistic appraisal
of option courses of action
i) Paraphrasing ii) Groupthink
iii) Groupshift iv) Marshall plan
g) The Michigan group came up with 2 dimensions of leadership behavior that
they tagged employed-oriented and
i) Initiating structure ii) Consideration
iii) Production-oriented iv) Concern for production
h) The process by which individuals attempt to control the impression others form
of them is called
i) Stereotype ii) Halo effect
iii) Impression management iv) Flattery
i) The superior-subordinate authority relationship that extends from the top of the
organisation to the least echelon, is called
i) Responsibility ii) Chain of command
iii) Span of control iv) Division of labor
j) A structure characterized by high complexity, high formalization and
centralization, is
i) Organic structure ii) Inorganic structure
iii) Mechanistic structure iv) Innovation structure (10×1=10 Marks)

Earning:   Approval pending.