Lovely Professional University 2009 B.Tech Computer Science and Engineering Managing Human Elements at Work - Page 2 - Question Paper
Managing Human Elements at Work - Page 2
Qriestion 5: Suppose that you aia a top execulve 01 a large organisation about to "undertake an ambitious restructuring plan that involves massive changes m job responsibilities for most employees Explain why people might be res<stant to such changes and what steps could be taken to overcome this resistance? f 10 marks]
Question 6: Suppose an industrial dispute has occured in youi organization, how will you try to setttejj'" [15 marks)
QuestionRead the case carefully ana answei the following questions
When Mahesh |0*ned the fndnn Bank in 1985. he had one clear goal - to prove his potentiality He did prove that and has been promoted five times since bis entry into the bank. Compared to others, his progress has been the fastest Currently, his job demands that Mahesh should work 10 hrs a day with practically no holiday At feast, two days a week Mahesh is required to travel
Peers and subordinates at the bank have appreciation for Mahesh They don't grudge the success achieved by Mahesh. though thorc are sorne who wish they too had been promoted as well.
The post of a general manger fell vacant One should work as GM a couple of years if he were to climb up to the top of the ladder. Mahesh applied for the post along w.th ethers in the bank The chairman has assured Mahesh that the post would bo his
A sudden development took place, which almost wrecked Mahesh s chances The bank has the practice of subjecting all its executive? to medical check-up, once a year, The medical reports go straight to the chairman who woufd initiate a remedial measure, where necessary Though Mahesh was only 35. he. too. was required to undergo the test.
The chairman of the bank received a copy of Mahesh's medical examination rosuus along with a note from the doctor The note explained that Mahesh was seriously overworked and recommended that he be given an immediate four-weeks vacation. The doctor also recommended that Mahesn mi;st tejke ohysical exercise, everyday The note warned that if Mahesh rttd not care for the 'idvice. he would he in for heart trouble in another six months.
After reading the doctors note the chairman sat back in his cha*r and started b">oding over the situation Three issues were the uppermost in nis mind.
1. How would Mahesh take this news?
2. Hew many others would have similar fitness problems?
3. Since the environment in the bank helps create problem, what could he do to alleviate it? _
The idea of holding a stress management programme flashed m his mind and suddenly, he instructed his secretary to set up a meeting with the doctor and some key members at the earliest.
Questions:
i It the news is broker to Mahesh, how would he react1?
ii. What would you recommend, if you were to g,ve advice to the chairman on th.s matter?
fVOmafks:!
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| Earning: Approval pending. |
