Lovely Professional University 2008 B.C.A Computer Application Elements at Work - Question Paper

E(code)

Course Code: MGT 222 Course Name: Managing Human
Elements at Work

Time Allowed: one 1/2 hrs Max Marks: 50

1. This ques. paper contains four ques. on two pages.
2. ans all ques. in serial order.
3. The marks assigned to every ques. are shown at the end of every ques. in square brackets.

Note: Attempt the ques. breifly:

Q.1. (a) A worker is bored from repeating certain tasks. How would you decrease his boredom?
(b) describe the term `training` and `development`.
(c) which trainning technique would you recommend for a welder? Why?
(d) describe the term `Industrial Relations` and who are the parties to Industrial Relations?
(e) describe the term fringe benefits and provide a few examples.
[5*2=10]


Q.2. (a) Do you think performance appraisalwill convert employees into better employees?
If yes,how?
(b) An individual hired for a position obtains out that the work he was asked to do was not the
work he was hired to do.Is it possible/ explain.
(c) "A well-thought out orientation programme is essential for all new employees,whether they
they have experience or not". discuss why you agree or disagree with this statement?
(d) Suppose a key employee has just resigned and if you are the department manaager.After you
have sent your request for replacement,how could you help the recruiter to obtain the best
replacement?
[4*5=20]

Q.3. (a) A growing number of employees are reluctant to accept overseas asssignments. why do they
refuse? What benefits and services would you offer them to accept uch transfer?
(b) Training programmes are frequently the 1st items when management wants to cut costs.
Why is it so?
[2*5=10]


Q.4. (a) When and Why would you pay a sales person a combined salary and commission?
(b) Today the organisations are using multiple raters in assesing the employees performance.
Name the method, who are the raters,discuss the prons and cons of the above mentioned
method and how is it helpful to employees?
[2*5=10]

Earning:   Approval pending.