Maharashtra State Board of Technical Education 2007 A.M.I.E General Branch of Engineering Subjects communication skill - Question Paper

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SAMPLE THEORY ques. PAPER OF COMMUNICATION SKILLS:
examination Seat No.
Maharashtra State Board of tech. Education
Course: All Branches OF Engineering & Technology Course Code:
Semester: Second
Subject: Communication Skills Subject Code: 9005
Duration: three Hours Marks: 80
Instruction:
1) All ques. are compulsory.
2) Illustrate your answers with neat sketches wherever necessary.
3) Figures to the right indicate full marks.
Q.1 ans any 8 of the subsequent ques. in four to five sentence every (16 marks)
1. With 1 example discuss the importance of communication in an organization?
2. Why is feedback necessary?
3. Selecting an application channel is judicious decision? discuss.
4. What role does ‘Encoding’ and ‘Decoding’ play in a Communication
process?
5. Name any 2 situations in which 2 ways communication occurs?
6. How can language act as a barrier to communication?
7. What is the importance of artifacts in communication?
8. Which are the possible situations where the students decode the message
outside the classroom?
9. ‘Informal Communication creates good relations ranging from a boss and an
employee’. discuss giving 1 example.
10. What is the importance of graphs, charts, tables in communication?
11. “Vertical Communication” is a 2 – way Communication comment.
Q.2 ans any 3 of the subsequent in 10 to 12 sentence each: (12 marks)
a) How does the sender’s dress and appearance have an impact upon his /
Her communication?
b) discuss any 5 remedies which can be adapted to overcome the barriers to
effective communication?
9005
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c) “Classroom communication is a 2 way communication incorporating verbal as
well as non verbal communication.” discuss.
d) Distinguish ranging from oral and written communication.
Q.3 Attempt any 3 of the following: (12 marks)
1. Your industry has not been able to meet the production target for the month
because of excessive casual leave of the workers. As a Manager, draft a
memorandum warning the workers that if this pattern continues their bonus will be
reduced.
2. Write a circular letter for the company workers directing them to maintain
discipline, cleanliness and cordial social atmosphere among them for the
betterment of the company.
3. draft a notice for a company meetings.
4. as the Head of the Mechanical Department, devise a memo for the 3rd year
students on the subsequent points:
Subject: Poor attendance in practical.
Purpose: Warning of stern action.
Q.4 (A) Write a letter of application with resume for the post of (08 marks)
Jr. Engineer, to Raheja Builder , Gandhinagar, Bangalore.
Q.4 (B) Attempt ant 1 of the following: (08 Marks)
i. Write a report on the progress of your class assignment to be submitted to the
subject teacher. You may use the subsequent points:
Topic of assignment – purpose – a brief plan info resources used –
whether notes were made – difficulties encountered – how you solved them –
time taken – final result estimated time and resources needed for completion
– support needed from subject teacher.
ii. Write a Report on any accident in a factory. Suggest preventive measures
Q.5 Attempt any 3 of the following: (12 Marks)
1. define in about 35 – 40 word: Computer OR Television.
2. discuss the subsequent with 1 example each:
a) Kinesics
b) Haptics
3. State the non – verbal codes used to show:
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i. Nodding of head
ii. Tapping your feet
iii. raising of your index finger
iv. hand shake
4. State the importance of facial expression in effective communication.
Q.6 a) Attempt any 1 of the subsequent. (06 marks)
i) Write a letter of complaint from Mr. M. P. Bannerji to M/s Das & co.
about certain defects in the goods supplied by them.
ii) Place an order to M/S Balaji Electricals asking them to supply Electrical
Appliances which you need very urgently.
Q.6 b) Attempt any 1 of the subsequent. (06 marks)
i) beneath mentioned are the incidences of fire and their causes that (06 marks)
took place in Mumbai. Devise a bar Graph for the years 2001,
2002, and 2003.
Causes 2001 2002 2003
a. Short Circuit 84 61 52
b. Smoking 50 61 52
c. Debus 22 31 18
d. Unknown 05 09 06
Total 161 145 138
ii) 5 senses of perfection- seeing, hearing, touching, smelling and tasting are
learned in Psychology. every 1 of these senses of perception has the
info absorbing capacity which is provided below:
Seeing-75% Touching-6% Hearing-13%
Smelling – 3% Tasting-3%
Prepare a pie – chart indicating the above volumes in provided percentages.

Earning:   Approval pending.