Andhra University 2008 M.Com Commerce Business Communications - Question Paper

M.Com I Semester
CP-105 :Business Communications
Time: three Hours
Max.Marks: 70
part – A (5 x four = 20 Marks)
ans any 5 ques. not exceeding 1 page every.
I. a. Media of communication
b. Graperine communication
c. Process of communication
d. Audio-visual communication
e. Listening skills
f. types of Reports
g. Formal or official letter structure
h. info Technology use in communication.
part – B (5 x 10 = 50 Marks)
II. a. explain the importance of communication in business organizations
Or
b. Differentiate ranging from oral and written forms of communication.
III.a. explain the application of Johari Window model of communication in
organiztions
in detail.
Or
b. Differentiate ranging from Intrapersonal and Interpersonal forms of
communication ?
IV. a. define different barriers of communcation
Or
b. explain in detail about Gateways of communication for effective
communication.
V. a. Distinguish ranging from formal and informal reports.
Or
b. discuss the precautions to be taken for writing good and bad news
reports.
VI.a. discuss the dos and don’t’s of oral presentations
Or
b. explain about the increasing use of computers in communication in the
society and
business as well.

Earning:   Approval pending.