Andhra University 2005 M.B.A Organisational Dynamics - Question Paper

Test Papers of Andhra University SDE MBA (DM) - AMDM - 309 - Organisational Dynamics - 2005
Third Year

Time : 3 hours

Maximum : 75 marks

1. part A consists of 8 short ans ques.. The candidate has to ans 4 ques.. The ans shall not exceed one page every.
2. part B consists of 4 ques.. every ques. consists of either or options and the candidate has to ans either (a) or (b) from every ques.. The ans shall not exceed five pages every.
3. part C consists of Case which is compulsory and carries 15 marks.

part A (4 x three = 12 marks)

1. Write briefly on any 4 of the following:-

(a) International trust.
(b) Role models.
(c) Distress.
(d) Reward power.
(e) Terminal Vs Instrumental values.
(f) Classical conditioning.
(g) Culture shock.
(h) Strategic alliances.

part B (4 x 12 = 48 marks)

2. (a) Bring out the determinants of group behaviour

Or

(b) Outline the reasons for executive stress and its coping strategies.

3. (a) Who are transformation leaders? Examine the empowerment skills of a successful transformational leader in business.

Or

(b) Examine how organizational culture can be created and sustained.

4. (a) Bring out the ethical problems involved in power and politics.

Or

(b). Why do you consider cross cultural dynamics a challenge to today's managers?

5. (a) Examine the different areas of social responsibilities undertaken by business houses.

Or

(b) explain the significance of empowerment of women.

part C (15 marks)

HAYNES FASHION STORES INC

JOYCE HAYNES, just graduated from college, joined her father, Dudley Haynes, president of Haynes fashion stores, incorporated a chain of thirty women's apparel stores in the New England area. The company has been founded by Ms. Haynes' grandfather over 50 years ago. With her grandfather's and for the past 20 years, her father's drive and knowledge of women's fashion and of how to buy and sell them, the company had developed from a single store in Hartfood, Connecticut to a fairly large and highly profitable chain stores. Dudley Haynes was much like his dad had been. He knew what he was doing and how to do it and he prided himself on being three AMDM - 309able to keep his hands on details in buying, advertising, as well as his top vice presidents and head quarters staff people, met with the president every two weeks in Hartford. ranging from these meetings, Mr. Haynes spent two or three days every week visiting the stores and working with stores and working with store managers.

But his major worries were communication and motivation. He felt that, at the conferences he held, all his managers and staff people listened carefully. But judging from what they did, he began to wonder whether they heard him or whether they had listened carefully. The outcome that many of his policies were not being strictly followed in the stores; he often had to rewrite advertising copy in a few of the stores; the employees had joined the clerks union; and increasingly heard of things he did not like. Among them were reports that many of his employees and even a few of his managers felt that they did not know what the Haynes company was trying to do and believed they could do better if they had a chance to communicate with Mc. Haynes and his headquarters and in the stores, as well as most of the store clerks, were merely doing their jobs without showing any real imagination or drive. He was also concerned that a few of his best people had quit and taken positions with a competitor.

When his daughter walked into his office to take a position as his special assistant, he stated 'joyce; I am worried about how things are going. Apparently, my 2 issues are communication and motivation. Now I know that you took a few courses in management in school. I have heard you talk of the problems, barriers and techniques of communication.

I have heard from you about a few fellows-Maslow, Herzberg, Vroom, McClelland, and others who you thought, knew a great deal about motivation. While I doubt that these psychology kinds knew much about business people-primarily money, good bosses, and a good place to work-I wonder if you have earned anything that will help me. I hope so, for that college education of yours has cost me a lot of money.

Questions:

1. Ifs there a leadership problem? If yes how do you resolve it?
2. How would you go about analyzing the communication issues and what issues do you see already from the case?

Earning:   Approval pending.