Kuvempu University 2009 First Semester (Distance) , - Question Paper

First Semester M.B.A (Distance) Degree Examination,
June / July 2009
(New Scheme)
M.B.A. DP : 107 : Production and Operation Management

Time : three Hours Max. Marks : 80

part - A

ans the subsequent sub-questions. every sub-question carries two marks. [2x5=10]

1. a. What is 'production management'?

b. elaborate 'quality circles'?

c. What is 'ROL'?

d. describe 'Scheduling'.

e. What is 'acceptrance sampling'?

part - B

ans any 5 of the subsequent. every ques. carries 7 marks. [5x7=35]

2. Examine Japanese contribution to production and operations management.

3. Differentiate ranging from forward scheduling and backward scheduling with suitable examples.

4. elaborate the various dimensions of a quality product.

5. Examine the steps invloved in implementation of 6 sigma.

6. discuss the concept of product structure.

7. discuss the different kinds of charts used in work study.

part - C

ans the subsequent ques. Q.No. eight and nine carry 10 marks every and Q. No. 10 carries
15 marks. [10+10+15=35]

8. a) A small coffee shop serves coffee to an avg. 224 customers every day. The coffee
shop in open from 6.00 am to 2.00 pm and 3 employees make-up the total staff.

1. What is the productivity?

2. On Wednesday 232 customers were served. Only 2 employees worked full day
and 1 worked for only 2 hours. What is the productivity?

OR

b) The subsequent detail are available for 2 locations A and B.

Location A Location B

Fixed Cost 3 Lakhs 8 Lakhs

Variable Cost Rs. 36/unit Rs. 32/unit

Revenue Rs. 68/unit Rs. 68/unit

Sales quantity is expected to be 25,000 units / year which location in better.

9. a) A local seller for a national tyres company expects to sell approximately 9600 radial
tyres. Annual carrying cost is Rs.16/year and ordering cost in Rs.75. The seller works
for 288 day a year.

1. What is EOQ/
2. No. of orders per year
3. Inventory cost
4. What is the minimum inventory?

OR

b) 5 jobs A,B,C,D,E are to be processed. The data is as below:

Jobs Processing time Due Date
(Days) (in days from now)
A 4 6
B 17 20
C 14 18
D 9 12
E 11 12

Use SPT (SOT) and lowest slack priority rule and computed

1. Total completion time

2. Avg. flow time

3. Avg. job lateness.

10. Rolls of cooled wires were monitored 18 rolls been examined and the number of defects per
roll has been rocorded. USe a suitable chart to determine whether the process in under control

Sample No. of Deffects Sample No. of Defects
1 3 11 3
2 2 12 4
3 4 13 2
4 5 14 4
5 1 15 2
6 2
7 4
8 1
9 2
10 1



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Earning:   Approval pending.