Deemed University 2010 B.C.A Computer Application University: Lingayas University Term: I Title of the : Technical Communication - Question Paper

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Lingayas University, Faridabad

BCA 1^st Year (Term I)

Examination Nov 2010

Technical Communication (EN-1101)

[Time: 3 Hours] [Max. Marks: 100]

 

Before answering the question, candidate should ensure that they have been supplied the correct and complete question paper. No complaint in this regard, will be entertained after examination.

 

Note: All questions carry equal marks. Attempt five questions. Question No. 1 is compulsory. Select two questions from section B, & two from section C.

Section A

Q-1. Part A

Select the correct answer of the following multiple choice questions: (1x10=10)

(i) A medley or heterogeneous mixture of great variety is called:

(a) potpourri (b) vegelate (c) altruist (d) none of these

(ii) A thing kept in memory of an event is called:

(a) referendum (b) seismographr (c) souvenir (d) none of these

(iii) Pitch means:

(a) tone (b) rate of speech (c) clarity of voice (d) none of these

(iv) I shall be reading the paper than. This sentence is in:

(a) simple future tense (b) future continuous tense
(c) future perfect tense (d) none of these

(v) Jargon means:

(a) abbreviations (b) technical terminology
(c) foreign words (d) none of these.

(vi) One of the following is not an optional element in a business letter:

(a) copies forwarded to (b) enclosures
(c) both (a) & (b) (d) none of these

(vii) Non-verbal communication is used in:

(a) oral communication (b) written communication
(c) both (a) & (b) (d) none of these

(viii) One of the following is not a barrier to communication:

(a) information overload (b) fear of superiors
(c) congruency of verbal and non-verbal (d) none of these

(ix) Posture keeps to:

(a) the use of facial expressions (b) the use of hands & shoulders
(c) Mannerism of sitting, standing and walking (d) none of these

(x) Written communication is:

(a) time consuming (b) time saving
(c) unsuitable for lengthy message (d) none of these

Part- B

(i) Give the full form of the following abbreviations: (1x5=5)

(a) EVR (b) FTP (c) NOS (d) VLSI (e) STD

(ii) Give meanings and frame sentences with the following idioms and phrases: (1x5=5)

(a) hold good (b) at home (c) to break the ice (d) look before you leap (e) the ins and ovts

Section B

Q-2. (a) What is communication? Discuss the various types of communication. (10)

(b) What are the main barriers in communication? How do we cross those barriers? (10)

Q-3. (a) Discuss the various features of effective written communication. (10)

(b) Discuss the nuances of sides conferencing. (10)

Q-4. (a) Differentiate between a formal and an informal interview. Give tips for attending each of these. (10)

(b) Write a fax of complaint for the non-delivery of goods. (5)

(c) Mention the merits and limitations of oral communication. (5)

Section C

Q-5. (a) Rewrite the following sentences making necessary corrections. (1x10=10)

(i) Neither food nor water were to be found there.

(ii) Everyone of the boys love to ride.

(iii) The two first students were awarded gold medals.

(iv) The committee is divided on one minor point.

(v) Time and tide wait for none.

(vi) It is very much surprising

(vii) He wouldnt hardly do that.

(viii) I shall come unless you need me.

(ix) We only walked a kilometer.

(x) One cannot be too careful about what he says.

(b) Make sentences on each of the patterns: (1x10=10)

(i) Subject + verb + indirect object + direct object

(ii) subject + verb + subject complement

(iii) subject + verb + noun/pronoun + adjective

(iv) subject + verb + gerund

(v) subject + verb + to-infinitive

(vi) subject + verb + that clause

(vii) subject + verb

(viii) subject + verb + noun / pronoun + present participle

(ix) subject + verb + preposition + prepositional object.

(x) subject + verb + direct object.

Q-6. (a) Draft a letter of sales for selling 10 units of computer system to a professional institute at Delhi and propose norms of quotation and established rules in this regard. Furnish necessary detail. (10)

(b) What is an e-mail? As a business manager you have ordered for your firm a supply of tractor tyres. The mail was sent to the suppliers two weeks ago but you have received no reply. Write a suitable and polite e-mail to the suppliers. (10)

Q-7. (a) Discuss the points one should keep in mind while reading aloud to an audience. (10)

(b) Give meaning and make sentences with the following pair of homophones. (5x2=10)

(i) ordnance; ordinance

(ii) ascent ; assent

(iii) medal ; meddle

(iv) pore ; pour

(v) council ; counsel

Q-8. (a) What is kinesics? Discuss its various aspects. (10)

(b) Change the tense of the following sentences, as indicated in the bracket: (1x10=10)

(i) The steamer sailed yesterday. (Past Continuous)

(ii) I had written the letter before he arrived. (Simple past)

(iii) He will be meeting us next week. (Future Perfect)

(iv) I shall see him tomorrow. (Future Continuous)

(v) He has just gone out. (Present Continuous)

(vi) My watch keeps good time. (Present Perfect)

(vii) I have finished my work. (Simple Present)

(viii) I shall have written my exercise by that time (Simple future)

(ix) The steamer sailed yesterday. (Past continuous)

(x) She is singing. (Present Perfect)